Love ordering but bring back online payment
I love the convenience of ordering. However I HATE not being able to go online to pay my bill. Calling to pay so very inconvenient. Bring back online payments.
By TAMMY S.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,741 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HCD is changing how you get medical supplies, offering fast delivery, free shipping, and the best-rated service in the medical supply industry.
Home Care Delivered (hcd.com) has 3,741 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
3,741 approved reviews, newest moderated first
I love the convenience of ordering. However I HATE not being able to go online to pay my bill. Calling to pay so very inconvenient. Bring back online payments.
By TAMMY S.
I like the customer service and the quick turnaround times and delivery. I dislike the quality of the pull-ups. I feel like they don't have much absorption for night time and he wets right through them every night. It would bye nice to have more options. And it would be nice to have higher quality products for alternatives.
By THOMAS H.
Service is great and ordering is easy
By TIA L.
Great service
By gg
My experience with Home Care has been great . I never have to worry about running out of supplies they notify me when it’s time to reorder and my supplies are delivered in just a few days I highly recommend them
By DENISE H.
Response from Home Care Delivered· Aug 29, 2026
Thank you for your wonderful feedback! We're so glad to hear your orders arrive as expected and that you have had a positive experience. We appreciate your recommendation and look forward to serving you again soon!
I get my packages delivered right to my apartment.
By DIANE S R.
Response from Home Care Delivered· Aug 29, 2026
We're so happy to hear that! Thanks for taking the time to leave a review.
The company always helps me every single month and I super appreciate everything that they do for me anytime that I need something in the specialist or customer service agents help really well quickly efficiently and they asked the right questions
By KAIULANI W.
Response from Home Care Delivered· Aug 29, 2026
Thank you for your thoughtful review! Our team works hard to provide excellent service, and we're glad we could make your ordering experience a positive one. We shared your feedback with our Specialists and customer service staff, you truly made their day! Thanks so much for choosing us.
Doing great
By BORIS K.
Response from Home Care Delivered· Aug 28, 2026
We're so happy to hear that! Thanks for taking the time to leave a review.