HaworthReviews of haworth.com

Good chair, horrible customer support. After 2 months I've been called 3 different names, forgotten at least once and have had 0 problems solved

They were helpful at first but after we had already got the vehicle we were CONSTANTLY putting money into the car and after we had done paid over $10,000 on payments plus well over $2000extra on stuff bc of it constantly breaking down we had enough and asked them if we could possibly get into a more reliable vehicle, they wanted us to come up with $1500 for a down payment. I understand a business has to run but gosh damn $1500 after they knew we were CONSTANTLY repairing stuff since the 3rd week we had it. $500 may have been more reasonable. Oh yeah and it was almost paid off too by the way.

I wanted to buy a Fern with lumbar. They had them on offer, but no lumbar. The dealer map on the website was broken, so couldn't get local help (now fixed). I had to SPAM various emails and still took over a week to get a reply. First reply gave a link to the page that wasn't working, which I'd said wasn't working in my email. Second email gave a contact in the UK, but they couldn't match the sale price and didn't even give a price for a Fern with the lumbar. I already have a Zody and Livery. The Zody is a great chair task chair. They clearly do make a great product. The Fern is usually in the A or S tire on reviews, shame the customer service doesn't match. I ordered a Fern from the Haworth Shop, so will leave a review for that when it arrives.

Based on my experience, I'm not at all surprised that they have an "Unclaimed profile" and "No history of asking for reviews."