Gives me a lot of peace of mind as a…
Gives me a lot of peace of mind as a host! They are very helpful, great customer service.
By Tiffany J.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
15 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Happy Guest automates guest check-ins, custom upsells, and digital guidebooks - all without an app to download. Easily collect guest contact info, ID verification, rental agreement signatures, and damage protection on every booking. 🛎️ Automate your check-ins 💰 Make more money ⭐️ 5-star happy guests
Happy Guest (happyguest.com) has 15 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 14 reviews with 5 stars · Clear filters
Gives me a lot of peace of mind as a host! They are very helpful, great customer service.
By Tiffany J.
The entire staff at Happy Guest go out of their way to address any issues or questions we have. Their platform is easy to use and has added an extra layer of automation and revenue generation to our STR. I wish we'd found them years ago!
By DJ
We love Happy Guest The platform helps us manage guests and support our business and our clients. Thank you HG!!!
By Anne C.
Tim at Happy Guest is incredible, and the entire team provides outstanding service. I highly recommend them to anyone looking for a top-tier experience.
By Charisee
Tim was very helpful
By Admin T.
I love how the HappyGuest team has thought of everything (no wonder because they are also hosts) but the system they created really makes guest verification and documentation of that process easy on te host and easy on the guest (win-win). I also like that damage protection is through various vendors vs me having to pick and stick with one in hope it will all work. Their customer support is also very responsive and helpful and they do most of your onboarding for you, which is a huge help.
By Yulia C.
Using HappyGuest has been a great addition to my workflow. It’s made the process of getting guests to sign rental agreements seamless and professional. What I appreciate most is how clearly everything is explained to guests—especially the option to either place a security deposit or purchase a damage waiver. The way it’s presented really helps ease any concerns, which has led to higher completion rates and less back-and-forth. Overall, it’s saved me time, improved the guest experience, and added a layer of professionalism to my operations. Highly recommend for any STR host looking to streamline their processes.
By Danny W.
Easy to use and seamless upsell to guests! Happy with all the speedy customer service support.
By Yolanda L.