Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,471 reviews
Halo CollarSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Halo Collar GPS Wireless Dog Fence protects your dog at home and everywhere you go by keeping them safely inside the boundaries of Halo's virtual fences using GPS technology. Easily create up to 20 GPS wireless dog fences with a few taps of your finger in the Halo Collar app - no installation or digging required! Halo is the most advanced invisible dog fence, GPS dog collar, activity tracker, and dog training solution for ultimate dog safety. Fences are stored in your Halo Collar and will work everywhere you go—in your backyard, at the park, at the beach, or anywhere else your adventures take you and your dog. The Halo Training program, which was developed by world-renowned dog behaviorist Cesar Millan, will allow you to build an amazing bond with your dog and develop positive habits that will last a lifetime. The Halo Collar works for any dog, any breed, any age, and with any owner. Today over 100,000 dogs across 350+ breeds are using the Halo Collar.
Halo Collar (halocollar.com) has 1,471 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
1,471 approved reviews, newest moderated first
I love everything about this collar except one thing- the battery life is only about 8-10 hours.
By Jill
Response from Halo Collar· Dec 9, 2022
Hi Jill, Thanks for your review! We are actively working to improve Halo's battery life to give you more hours of the day off-leash. Stay tuned for updates! In the meantime, if you ever need help with anything, please visit us in the virtual Halo Dog Park at dogpark.halocollar.com, or in the Halo app under Settings > Halo Dog Park.
I think this collar would work great if you had it on an outdoor dog all the time. I've tried several times to use it on my Boston when we let him outside and the collar still has issues connecting to the GPS and showing an accurate location of my dog. The customer service rep has attempted to help me with different tips to use to try and assist me with this issue, but the issue still persists. I'm sure this is a great product and I have heard great things about it, that's why I purchased it. But I live in a very rural area in Northwest Kansas, so I'm not sure if that has something to do with the accuracy of the GPS. Just wish I could have written a more positive review of this product.
By Nic
Response from Halo Collar· Dec 9, 2022
Hi Nic, We are constantly working to improve the Halo collar's connectivity, and we are committed to ensuring that you have a phenomenal experience with Halo. Please visit our virtual Halo Dog Park to speak with a live member of our Customer Support Team to assist with additional troubleshooting. Go to www.halocollar.com/dogpark, or join from the Halo App under Settings > Live Support.
Collar worked for one year on dog. The collar still works but not on the dog - he will take off and run out the fence boundary as soon as he sees another dog. Dog is 100 pounds and I don't think the shock is strong enough to get his attention.
By Trudy
Response from Halo Collar· Dec 8, 2022
Hi Trudy, We're committed to giving you a great experience with Halo. Please visit our virtual Halo Dog Park to speak with a live member of our Customer Support Team so we can troubleshoot with you. Go to www.halocollar.com/dogpark, or join from the Halo App under Settings > Live Support.
Love the collars. They are accurate and give me piece of mind when my dogs are out. I would have rated 5 stars if customer service would have sent me a replacement locking screw for the collar. I’m using a bread tie to hold it together. They wouldn't send one because I didn’t buy the collars directly. That shouldn’t matter. It’s still their product and should stand behind it. I’d just go buy a screw but I can’t find one that small. Also I don’t remember the date exactly below.
By Patrick
Response from Halo Collar· Dec 8, 2022
Hi Patrick, Thank you for taking the time to leave this review! We'd be happy to send you a replacement carabiner set. Please contact our customer service again and reference this review. We look forward to hearing from you!
Quick response time was awesome.
By Gary
Response from Halo Collar· Dec 8, 2022
Hi Gary, Thank you for taking the time to leave this review! We are glad that you had a pleasant experience with our customer service team. Please do not hesitate to reach out if you ever have additional questions. Thanks for being part of the pack!
The Halo collar has been great. Freyja tends to get a little to brave and try’s to test the limits, the collar’s friendly reminders brings her back within the fence.
By Rick
Response from Halo Collar· Dec 7, 2022
Hi Rick, Thanks for sharing your wonderful experience! We're glad you and Freyja are well-adjusted to Halo and are loving life off-leash!
Great product! Great customer service!
By Mike
Response from Halo Collar· Dec 7, 2022
Hi Mike, Thank you for taking the time to leave a review! We are so happy to hear that you've had a positive experience with our customer service and collar! Thank you for being part of our pack!
We really like the convenience of this collar! We are currently using two for both of our dogs. The longer battery life of the Halo 2+ is much appreciated. One time the newer collar did provide feedback while our dog was inside, but once we followed the directions provided inline we haven’t had any issues. I think it was just still collaborating/figuring out the boundary etc. would still recommend this system. Very easy to use and the app is great to see where our pups are at on the property. Glad a family member recommended this.
By dogs
Response from Halo Collar· Dec 7, 2022
Hi, Thank you for taking the time to share your experience! We're glad you and your pups are well-adjusted to Halo and are loving life off-leash!
