Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,471 reviews
Halo CollarSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Halo Collar GPS Wireless Dog Fence protects your dog at home and everywhere you go by keeping them safely inside the boundaries of Halo's virtual fences using GPS technology. Easily create up to 20 GPS wireless dog fences with a few taps of your finger in the Halo Collar app - no installation or digging required! Halo is the most advanced invisible dog fence, GPS dog collar, activity tracker, and dog training solution for ultimate dog safety. Fences are stored in your Halo Collar and will work everywhere you go—in your backyard, at the park, at the beach, or anywhere else your adventures take you and your dog. The Halo Training program, which was developed by world-renowned dog behaviorist Cesar Millan, will allow you to build an amazing bond with your dog and develop positive habits that will last a lifetime. The Halo Collar works for any dog, any breed, any age, and with any owner. Today over 100,000 dogs across 350+ breeds are using the Halo Collar.
Halo Collar (halocollar.com) has 1,471 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
1,471 approved reviews, newest moderated first
Kenny was very helpful in assisting me with my issue. He was courteous and resolved my issue in a timely fashion. Thank you Kenny for providing excellent customer service!
By Michelle A.
Response from Halo Collar· Jul 21, 2025
Thank you so much for your kind review!
Kenny was great, very friendly and helpful. Thank you so much!
By Angie H.
Response from Halo Collar· Jul 21, 2025
Thank you for your feedback!
We bought our Halo collar with so much excitement since we rent and can't put up a fence and we do a ton of camping. After a bit of trying to train our pup we noticed he could no hear the collar or was very stubborn, and we go very frustrated with the collar and stopped using it. We eventually took him to the vet and it was found out that he was born deaf. We contacted the company and they were very prompt on helping us return the collar due to our situation even though we were over the return time. Everyone was very understanding and amazing to work with. Our pup has been training with a specialized deaf trainer and is doing amazing, we are in love.
By Heather
Response from Halo Collar· Jul 17, 2025
Thank you for the review!
Excellent customer service with each agent I spoke with on multiple occasions. Halo also has great business integrity, and works to provide complete customer satisfaction! Very pleased with my outcome.
By Christina S.
Response from Halo Collar· Jul 17, 2025
Thank you for the review!
Original collar died, called customer service and quickly found that we had a dead collar. Quickly replaced and customer service rep was very polite. Replacement was shipped that same day. Very impressed!
By Charla S.
Response from Halo Collar· Jul 15, 2025
Thank you so much for your kind words! I'm glad we could get a quick resolution for you—your feedback means a lot!
Alexis is very helpful.
By Debra
Response from Halo Collar· Jul 15, 2025
Thank you for the review!
She provided me with valuable information!
By Tina S.
Response from Halo Collar· Jul 15, 2025
Thank you for the review!
I can't say enough good things about the team at Halo. I have never dealt with such a responsive and friendly team. Full disclosure, the first collar I received failed and while they did an excellent job of replacement, I decided to test drive another pricey brand to make sure I had the best GPS fence system for my dogs. Long story short, the quality of the collar and the responsiveness of the Halo team won out in the end. I returned the other collars and am happy to say, I'm Halo for life!
By Tiana D.
Response from Halo Collar· Jul 14, 2025
Thank you so much for the amazing feedback! We're honored to have earned your trust and thrilled to hear you’re Halo for life. Our team is always here for you and your pups! 🐶💛
