Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,471 reviews
Halo CollarSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Halo Collar GPS Wireless Dog Fence protects your dog at home and everywhere you go by keeping them safely inside the boundaries of Halo's virtual fences using GPS technology. Easily create up to 20 GPS wireless dog fences with a few taps of your finger in the Halo Collar app - no installation or digging required! Halo is the most advanced invisible dog fence, GPS dog collar, activity tracker, and dog training solution for ultimate dog safety. Fences are stored in your Halo Collar and will work everywhere you go—in your backyard, at the park, at the beach, or anywhere else your adventures take you and your dog. The Halo Training program, which was developed by world-renowned dog behaviorist Cesar Millan, will allow you to build an amazing bond with your dog and develop positive habits that will last a lifetime. The Halo Collar works for any dog, any breed, any age, and with any owner. Today over 100,000 dogs across 350+ breeds are using the Halo Collar.
Halo Collar (halocollar.com) has 1,471 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
1,471 approved reviews, newest moderated first
Kenny was a pleasure to speak with, he answered my questions without delay.
By Becky
Response from Halo Collar· Aug 21, 2025
Thank you so much for your feedback! We're happy to hear you received assistance and were provided with a great experience!
Not the worst, not the best. They can do some improvements in their training with big dogs
By Walker W.
Response from Halo Collar· Aug 15, 2025
thank you for sharing your feedback with us! We’re glad to hear your experience has been positive overall, and we also appreciate your note about training with larger dogs. Our team is always working on improvements, and feedback like yours helps us focus on the areas that matter most to our customers.
In February 2023 we bought our first collar for $746 and have paid $10-20 a month ever since for the service. Yesterday, our EIGHTH replacement collar stopped working. There is no excuse for selling such a worthless product for such a ridiculous price. I am a disabled veteran and this collar is for my service dog. He has almost spent as much time without a working collar as he has with one. I’ve never experienced such a debacle and I’m submitting this review in hopes of saving others from the same experience. Update: It’s shameful that Halo responded to this review faster than my direct message on their website. What’s worse is I’ve had three different agents give me three different reference numbers to submit to warranty and guess what… NONE OF THEM WORK! I’ve had two years of warranty returns. So many that the company can’t even find the proper number to initiate a refund. This is a perfect example of what it’s like to deal with this organization every other month. You would think a company selling $750 dog collars with $240 per sear service fees, would have at least a basic level of customer service. If anyone has any questions or would like more details, I would be happy to provide them to you. Since the company obviously doesn’t care about its customers, we will take care of one another.
By Blake
Response from Halo Collar· Aug 13, 2025
I am sad to hear about your experience. We recommend reaching out to our Halo Support team so they can review your account and work with you to address the issues you’ve experienced with your collars. http://www.halocollar.com/dogpark
Halo is a great experience & they are always willing to help.
By Randy
Response from Halo Collar· Aug 13, 2025
Thank you for the review!
Jeg vil gerne købe jeres halsbånd, men kan jeg også bruge det i Danmark, hvis mit barnebarn, der bor i Florida, køber det og sender det til mig.
By Villy T.
Response from Halo Collar· Aug 11, 2025
The Halo Collar will not work in Denmark, as the system is currently only supported in certain regions. If you have any other questions or would like details on supported locations, I’ll be happy to provide more information.
The Halo collar is wonderful. I have had my dog’s collar for a year and half and use it at 3 locations. It’s made it possible for us to set boundaries and keep him safe while letting him have large areas to explore. We would not have been able to build physical fences on our land (wooded acreage) and found invisible fences to be costly so this was the perfect solution. The support team is very helpful with set up and answering any questions you might have with training. Would recommend to anyone!
By Melissa P.
Response from Halo Collar· Aug 4, 2025
Thank you so much for sharing this! We're thrilled to hear how well the Halo Collar has worked for you and your pup across multiple locations. Keeping dogs safe while giving them freedom is exactly what we strive for!
Very helpful on the phone with my issue.
By Jody M.
Response from Halo Collar· Aug 4, 2025
Thank you for the review!
Very helpful as usual and thank you for speaking English with no accent !!!!
By Mike W.
Response from Halo Collar· Jul 30, 2025
Thank you for the review!
