Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,471 reviews
Halo CollarSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Halo Collar GPS Wireless Dog Fence protects your dog at home and everywhere you go by keeping them safely inside the boundaries of Halo's virtual fences using GPS technology. Easily create up to 20 GPS wireless dog fences with a few taps of your finger in the Halo Collar app - no installation or digging required! Halo is the most advanced invisible dog fence, GPS dog collar, activity tracker, and dog training solution for ultimate dog safety. Fences are stored in your Halo Collar and will work everywhere you go—in your backyard, at the park, at the beach, or anywhere else your adventures take you and your dog. The Halo Training program, which was developed by world-renowned dog behaviorist Cesar Millan, will allow you to build an amazing bond with your dog and develop positive habits that will last a lifetime. The Halo Collar works for any dog, any breed, any age, and with any owner. Today over 100,000 dogs across 350+ breeds are using the Halo Collar.
Halo Collar (halocollar.com) has 1,471 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
1,471 approved reviews, newest moderated first
My customer service representative, Damien Walker, was fantastic. Was easy to work with and made sure my problem was corrected to my full satisfaction.
By Seth M.
Response from Halo Collar· May 9, 2024
This is amazing to hear, thanks for your review!
Tim handled the replacement of the magnetic adapter with in 2 minutes. He was awesome, and I appreciate that Halo has that policy in place. It would be great if the magnetic adapter on the charging cord was not removable so it wouldn't have been lost (we didn't realize it was still attached to dog's collar until we couldn't find it to charge collar)
By Kelly H.
Response from Halo Collar· May 8, 2024
Thank you so much for your review and feedback! We truly appreciate it.
I spoke to Jacqueline today due to a collar issue. Not only did she provide top-notch customer service, but she was easy to talk to and made the whole process of having to replace my dog's Halo Collar a breeze.
By Meghan L.
Response from Halo Collar· May 8, 2024
We love hearing stories like these! Thanks so much for sharing.
I called with an issue i had with my collar and Tiffany was great! She walked me through what could be wrong, was friendly, and patient.
By Michele
Response from Halo Collar· May 8, 2024
This makes us so happy to hear!
Customer service was quick and efficient at helping me and fixing my issues. I am also impressed with how Halo stands behind their product.
By Caitlin H.
Response from Halo Collar· May 8, 2024
We love hearing that you feel this way and love your Halo Collar!
Video call very easy/representive great
By KDubsinFL
Response from Halo Collar· May 8, 2024
Thank you so much for your review!
I just want to say that I have always had a great experience with the service I get when I have had issues with my dog’s Halo collars..and I have four!! Antigonay Pender went above and beyond to get me help for the replacement of my halo collars!!! She was the most pleasant young lady to speak with on the halo park virtual meeting!! I cannot say enough good things about her…Great personality, wonderful help and a pleasure to speak with!! When you have such a sweet and helpful person to work with, you leave the conversation feeling good…and that is exactly how she made me feel!! I highly recommend Halo collar to anyone who is considering purchasing one!!
By Donna
Response from Halo Collar· May 8, 2024
Wow, thanks so much for sharing this with us! We never get tired of hearing stories like these!
Excellent customer service!
By Jimmie
Response from Halo Collar· May 7, 2024
We never get tired of hearing this! Thank you for sharing!
