Amazing customer service and fast…
Amazing customer service and fast shipping! I am from the east coast, and it is probably one of the reason I always get my orders on time. I love how you can text them, and they will reply quickly.
By Elaina F.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
93 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hair Stop and Shop brings to the customers the best styles in human hair and synthetic hair wigs, weaves, and braids at the most affordable price. We value our customers and will provide them with prompt and efficient services. Your feedback and suggestions are welcome and as this company grows, so will your choices of items offered and the satisfaction you rightly deserve.
Hair Stop and Shop (hairstopandshop.com) has 93 customer reviews on The Fair Hearing, with an average rating of 2.6 out of 5.
93 approved reviews, newest moderated first
Amazing customer service and fast shipping! I am from the east coast, and it is probably one of the reason I always get my orders on time. I love how you can text them, and they will reply quickly.
By Elaina F.
I had read the reviews about Hair Stop and Shop and I was scared to order from them, but I had 0 issues. This could be because they are located in New Jersey & I’m a New Jersey resident. I ordered my hair July 4 and it came today, July 8. Just keep in mind this place is located in NJ, so think about your distance from here before ordering!
By Naj
I always get my hair. Sometimes, it might be delayed, but that's not a problem at all.
By Grad M.
PLEASR DON'T ORDER FROM THIS PLACE. I really wish that I would have read the reviews before placing my order. I purched hair June 24th, paid to have my order in three days. It is now the 4th of July and I still don't have my hair. Companies like this are quick to charge you for shipping on items that are NOT in stock. They have completely stop responding.
By Tinya
I ordered some hair on June 1st 2020. Today is the 13th and I still have not gotten my items. I am really upset because they had items on their website listed like they had it. When I checkout only 5 days later told that the item was sold out! Why have hair on your website and you are sold out? So After being contacted and told to change color I did immediately. I was told the order would be shipped out the next day. I had to wait more like a week and a half to get the hair. They are terrible.
By J. Renae S.
I am happy with this service. very good.
By Wade
Response from Hair Stop and Shop· Jul 6, 2020
Hi Wade, thank you for your feedback. We hope you visit our website again soon.
The hair and products are great however my cc was compromised shortly after ordering from HSS. It has made me hesitant to order again from them which is disappointing since they carry many hard to find styles of crochet hair.
By RhondaB
Response from Hair Stop and Shop· Jul 6, 2020
Hi Rhonda, we are very sorry to hear this. We've been receiving emails that some customers card information are being comprised after purchasing in our website. We have started an investigation regarding this matter and Authorize.net is also cooperating with us to resolve this issue. We do not have access and our website does not save any of our customers card information as we have a provider that processes these payments. Authorize.net is the payment processing service that our website uses to process the payments. We are doing our best to resolve this issue, but for your safety, please consider checking out via Paypal as they appear to be more secure.
I’m hooked on the green juice! I drink it every morning now.
By Kyra D.