Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
413 reviews
HairmaxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hairmax is the pioneer and global leader in transformative hair regrowth. We have dedicated over 20 years to the innovation of clinically proven laser hair growth devices and science backed hair care products. We offer drug free, clinically proven solutions for thinning hair, including at home laser hair growth devices, restorative hair care & supplements, that address the multiple causes of hair loss and help regrow your best hair possible. We understand the emotional impact of hair loss. Our hair is strongly tied to our sense of identity, attractiveness and self-esteem. Our mission is to help hair loss sufferers regrow their hair, regain their self-confidence and enrich their lives.
Hairmax (hairmax.com) has 413 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
413 approved reviews, newest moderated first
My son has been using Hairmax for about two weeks and so far so good...will keep everyone posted...
By Cindy B.
Response from Hairmax· Jun 2, 2023
Hello Cindy, Thank you so much for the 5-star review, We are so glad to hear that you love our product.
Good products and they have helped me maintain my hair, however new hair growth does not seem to be happening. Two things I dislike - the bottles used for the products are hard to use in the shower. Replace the pump top with a simple flip open cap that allows you just pour out the product. The pumps also limit getting all of the product out of the container. Second, the cost - it really an expensive product
By Bob O.
Response from Hairmax· May 26, 2023
Thank you so much for taking the time to leave us feedback. The product value is due to the increase of natural ingredients. Should you have any obstacles with the original pump we are happy to offer a replacement.
I just started using the Hairmax, a week ago; I’ll need to use it at lease a month and maybe I’ll start to see some results. I would like to write another review after one or two months of using the product.
By Isephine C.
Response from Hairmax· May 26, 2023
Thanks so much for sharing your experience with us. We are looking forward post 26 weeks of consistent usage. Do not hesitate to contact a HairMax specialist if you have any questions on how to use the HairMax device.
I love the ease of use and the product seems to be well made. I haven't owned/used it long enough to know if it will actually work so can't comment on that. The only problem that I've had so far relates to the size of my hands. The handle of the brush is tapered to comfortably fit your hand. Since my hands are small, I hold the brush at it's smallest point and once in a while inadvertantly turn it off. I just need to be a little more aware of where my hand is on the device and then there is no problem at all.
By Mary O.
Response from Hairmax· May 26, 2023
We're glad you enjoyed your experience. Thanks for the honest feedback! We're constantly striving to improve our customers' experience, so we'll definitely take your suggestions into consideration.
I have been using the hair band since January. I have noticed new growth around the temple area. My hair seems to be growing faster as well. I am pleased with this product and would recommend it to a friend.
By Arlene
Response from Hairmax· May 23, 2023
Thank you for taking the time to leave a 5-star review. Your feedback is greatly appreciated.
I like hair max I haven’t been using very long,but I’m looking forward to seeing my hair fill in and thicker,I was waiting for the starter kit of free hair boosters but never got them I’d still love to try it please send for free to me and I can give better reviews 🙏🏽💕
By Lorena B.
Response from Hairmax· May 23, 2023
Thank you for the fantastic review! We put a lot of effort into making our product/service as user-friendly and enjoyable as possible, so we are thrilled to hear that you are enjoying it.
Did not work. Was told to send it back for repair or replacement. Not happy about paying for what might be a refurbished item. My credit card charged weeks ago. May not receive item back for two more weeks. Not a good start. Not a good feeling.
By K F.
Response from Hairmax· May 15, 2023
Hello Kathleen, We are sorry to hear that you have had such a negative experience. Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every Hairmax inquiry. We would like the opportunity to rectify this situation and help make it right for you. The lead time for your warranty replacement was 5 business days from collection. Please let us know if you have any issue with you HairMax device.
I have bought Hairmax band for about 3 weeks and their customer service has been amazing with any questions I have asked.
By laya E.
