Christian is a Facebook wizard
Christian is a Facebook wizard! I genuinely thought my FB was gone for good and he walked me through the process and successfully recovered it for me. Incredible customer service. Thank you so much!
By Robert B.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
510 reviews
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Hacked.com helps people recover hacked accounts, fight blackmail and remove harmful online content. We secure your digital life.
Hacked.com (hacked.com) has 510 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
510 approved reviews, newest moderated first
Christian is a Facebook wizard! I genuinely thought my FB was gone for good and he walked me through the process and successfully recovered it for me. Incredible customer service. Thank you so much!
By Robert B.
Christian made all the difference in keeping me calm throughout my entire ordeal. He calmly walked me through the challenge, shared steps to help restore my account, provided solutions when we hit a few roadblocks due to the severity of my situation, and then was very thoughtful about follow up until my situation was resolved. He was very realistic and reminded me to be patient, which is exactly what was needed in my situation. I am happy to report that following his advice, my account was fully restored.
By Erika
After exhausting all other avenues to recover my hacked Instagram account, I came across Hacked.com. I was initially skeptical, so I checked Trustpilot to confirm that the site was legitimate and trustworthy. The positive reviews gave me confidence to proceed, and I'm so glad I did! The service was exceptional, fast, and, most importantly, it worked! Senior support agent Greg was incredibly helpful throughout the entire process, providing clear communication and swift action. My account was restored in no time, something I didn’t think was possible after so many failed attempts elsewhere. I highly recommend Hacked.com for anyone in need of assistance with a hacked account. Their professionalism and efficiency are truly unmatched.
By Carley C.
Aaron was very professional, and well educated. He was able to solve our issue we were having with our corporation and hackers on our business page. He also went a step beyond to help prevent this problem from happening again. Very trustworthy company.
By Amanda
I was hacked on FB and FB has no good options to get my account back. So I contacted hacked.com and after 30 minutes I had my account back and was tightly locked down. Christian was awesome and knew exactly what to do. Super impressed with this company and will recommend them to anybody with this situation.
By Troy O.
My Facebook account got hacked due to a lack of two-factor authentication. I tried myself for one day but Aaron assisted me step-by-step in trying out several other workarounds untill i was able to add my original email again and so recovered my account, changed the pw again, setup 2FA and kicked the hacker out. All this in less then one hour
By Peter Van den B.
Great experience working with Greg. After a hacked Facebook account we reached out to Facebook 3 times (actual human beings, not just using their automated system) and got nowhere. Greg walked us through the process of contacting an assortment of government officials and filing complaints about identity theft and we got immediate responses from them leading to regaining access to the lost account within a week or two. The process was seamless with everything being done via Zoom and screen sharing so we knew we were doing things right. The price was fair and I highly recommend that anyone dealing with a hacked Facebook account reach out to this company for assistance in getting it back.
By Diane H.
Response from Hacked.com· Aug 19, 2024
Thank you for your kind review Diane! Best regards, Jonas Borchgrevink Founder of Hacked.com
Greg was ridiculously patient. He went above and beyond to fix my problem. The entire experience (2 sessions) made me feel like I had my own personal IT consultant. I was skeptical at first, but now I highly recommend!
By Teresa Coryell H.