We have had good experience so far
We have had good experience so far, although the machine was not as clean as I would have expected when it arrived at our house. People are friendly and responsive.
By Paul
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
588 reviews
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Gym Source offers a full range of fitness products, gym design strategy, and ongoing after-sale support for both home and commercial gyms. We act as your full-service resource for the entire project including, design and development, installation, and after-sale service. We find the best fitness solutions for your individual health goals and available fitness space with our commitment to the following unique services.
Gym Source (gymsource.com) has 588 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
588 approved reviews, newest moderated first
We have had good experience so far, although the machine was not as clean as I would have expected when it arrived at our house. People are friendly and responsive.
By Paul
The experience with Gym Source was quite good. Robert the store manager assisted us from early on. He was great. He came out to double check our measurements, went to bat for us with management for a quote made by another sales person. Even the delivery - except for equipment being in what was an empty space, you never would have known they were there. They were friendly, courteous, cleaned up beautifully after themselves - like no one was ever there. We would use Gym Source again and recommend them.
By Eden
The Saleswomen was very patient & knowledgable regarding the equipment. She prepared estimates and made follow up phone calls as well as sent texts. I believe she gave me the best deal available. The delivery personnel were supper as they took their time and explain everything once the machine was assembled.
By Michael
Absolutely great experience, from the visit to the store where the knowledgeable staff greatly assisted me with my new exercise bike and elliptical machine selections, which continued through well communicated delivery and equipment setup, and post purchase follow-up. I definitely recommend to anyone looking for serious exercise equipment to visit Gym Source. Thank you all.
By Fred
Excellent service
By Michael
On March 26th, we visited the Cherry Hill, NJ store. The appearance of the facility was welcoming, clean, and orderly. The staff there was friendly, knowledgeable, and helpful. We ended up purchasing a fabulous True Treadmill, with an attached TV screen. The crew that came to the house and set it up was terrific. When I had a question about getting the TV to work, I just called the store, and Ed and the manager, Jay, were right there for me. We talked through my issue by phone, and everything is working properly. What a joy to do business with such a great staff! Dottie & Frank Giordano
By Frank & D.
Great service
By Jason & S.
They made the purchase, delivery and install very easy. This was our third purchase through the Gym Source and have always been satisfied.
By Nina