Excellent customer service
Great products delivered when they said they would be here.
By Stacy
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
588 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Gym Source offers a full range of fitness products, gym design strategy, and ongoing after-sale support for both home and commercial gyms. We act as your full-service resource for the entire project including, design and development, installation, and after-sale service. We find the best fitness solutions for your individual health goals and available fitness space with our commitment to the following unique services.
Gym Source (gymsource.com) has 588 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
588 approved reviews, newest moderated first
Great products delivered when they said they would be here.
By Stacy
Bought equipment at Princeton, NJ location. The team there was friendly and knowledgeable - instant rapport. The delivery went off without a hitch. I have already recommended several people to the store.
By Rick
Response from Gym Source· Feb 22, 2017
Thank you for sharing your experience. We love hearing fellow fitness fans found a great home gym solution. Don't hesitate to reach out if we can ever be of additional assistance on your fitness journey.
This is the place to buy a piece of exercise equipment. Staff is very knowledgeable and know the machines and help you make the right purchase. They don't try to oversell I got a great floor model and the whole family uses and loves the machine. Highly recommend to buy with gym source. We looked at other places and knew once we got to gym source the offer much more in customer service. Delivery and set up very easy and again great team
By Wendy
Response from Gym Source· Feb 22, 2017
Thank you for sharing your experience. We love hearing fellow fitness fans found a great home gym solution. Don't hesitate to reach out if we can ever be of additional assistance on your fitness journey.
I had a very positive experience working with your salesman Todd and the delivery guys Victor and Evarsito. All were very professional and spoke very highly of your company. I will surely be a return customer.. and we love the machine!
By Ray
We had an excellent experience at the Westport store with Tom M, and with the delivery/installation, led by Victor and his team. We can't wait to use our new equipment!
By Lisa and H.
Jay was very helpfull at the shop and on the phone to organize delivery. Would send anyone interested in fitness equipment to Gym Source.
By Jim P.
Delivering my True 900 treadmill was not easy. There were steps to negotiate and the treadmill was a monster at 400+ pounds. The delivery staff did a fantastic job despite some slight damage to a couple of steps (which they immediately took pictures of and informed me they would cover the cost of repair, no questions asked). Jake B in Nashua was terrific both before and more importantly after the sale. I would absolutely purchase from the Nashua, NH store again.
By Scott
Response from Gym Source· Feb 22, 2017
We love hearing that you had a positive experience and we look forward to working together again. Please do not hesitate to reach out if we can help you again during your fitness journey.
I started a new workout program. My personal trainer recommended Gym Source for my necessary exercise equipment. They were so nice and "hooked" me up with everything I needed. Thanks CML.
By Gary
Response from Gym Source· Feb 22, 2017
We value the importance of personal trainers, and love working with local trainers. We are happy to hear we could deliver on their recommendation. Do not hesitate to reach out to us if we can be of any assistance on your fitness journey.