No order received
Since I ordered garlic a week ago, I have not received any further emails and have not received my garlic! Poor customer service.
By Darcene S.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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769 reviews
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Gurney's Seed & Nursery Co. · Since 1866Good things grow here.Grow something worth looking forward to. Gurney's brings home gardeners vegetable seeds and plants, fruit trees and berries, herbs, flowers, trees, shrubs and gardening supplies — with varieties selected for the gardens, harvests and everyday moments you want to create.From your first raised bed to a backyard orchard, discover familiar favorites and distinctive varieties to make your next growing season your own.Shop Gurney's ExclusivesShop Plants Under $25Growing since 1866 · Ohio trial farm · One-year guaranteeThe Gurney's differenceA great garden starts with thoughtful choices. Here's what goes into ours.Tested with home gardens in mind.At our 20-acre trial farm in Tipp City, Ohio, we evaluate hundreds of varieties each year. Flavor, yield, ease of growing, and pest and disease resistance help guide our selections. Explore our trial farmSomething you won't find everywhere.Our Only From Gurney's collection brings together exclusive varieties, with product development focused on eating quality and garden performance. Discover Gurney's exclusivesA commitment to seed choice.Gurney's has signed the Safe Seed Pledge, committing not to knowingly purchase, sell or trade genetically engineered seeds or plants. Read our Safe Seed PledgeSupport beyond the shopping cart.Explore planting guides and how-to videos, or contact our customer service team with questions about your purchase. Get in touchWhat would you like to grow?Build a kitchen garden, add seasonal color, or plan your next landscape project. Explore the collection that fits your space.Vegetable seeds & plantsTomatoes, peppers, beans, greens and root crops for garden beds and raised beds.Shop vegetablesFruit trees & berriesFruit trees, berries and grape vines. Check each variety’s zone and pollination needs.Shop fruit & berriesHerb seeds & plantsFresh ingredients for the kitchen, with herbs for beds, borders and containers.Shop herbsFlowers, bulbs & pere
Gurney's Seed and Nursery (gurneys.com) has 769 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
769 approved reviews, newest moderated first
Since I ordered garlic a week ago, I have not received any further emails and have not received my garlic! Poor customer service.
By Darcene S.
slow in response. never notified of backorder . will not reimburse for original 1 order that was not filled because of back order. every order since is been put on backorder after placement without any notifications. including current order which is coupon/ gift because of no reimbursement of order in 2025.
By customer
I did not receive my order placed 2 weeks ago
By Edward H.
Very easy to order and complete transaction.
By Roger W.
You took my money but never filled the order. I do not have my seeds! I called to get my money refunded or to get my seeds and was told I had wait 48 hours!
By Teresa W.
I was very impressed with the shipping container when I got my order.
By Kenneth L H.
Opening page of website inquired if I wanted free shipping....PRIOR to my perusing their site...seemed like bad timing, but of course I wanted it. Had to agree to receive promotional texts - to which I was directed to my phone...I attempted to reply with the big "Y"...but the reply text never went thru. Not a good beginning. However, a live agent was able to assist me....after I had set up an account, created an order, and tried to checkout... The agent informed me I had to go back to the opening page and scroll to the very bottom to click "subscribe" to promotional e-mails also. Once I had clicked subscribe a discount code was immediately applied to my checkout order. Hope the shipping and growing runs a little more smoothly :)
By stuber
Where in the "H" is my order I tryed your web {?} Massaging (?) Calling (?)
By Jake N.