GumroadReviews of gumroad.com

I purchased the 10 book pack for Kid Left Beside the Road, and never got them. $125.00 purchase never received ! I have emailed the people and they say the shipping is really slow. The site for book says delivery is about 3 weeks. I'm now into 2 months and still no books.. DO NOT BUY YOU WILL LOSE YOUR MONEY - TOTAL SCAM

First 25 sales or so went through with no issues, and I thought all the negative reviews were biased, however, I received a single chargeback from a customer; per Gumroad TOS if even 1% of your total transaction value is charged back they will suspend your payouts. I have not been paid in over a month without even an email explaining the situation; I was forced to refund all of my previous customers and cancel all subscriptions. If someone makes a single $100 purchase and they charge back that means you need an additional $10,000 in sales (1%) before you will be paid out. This is unavoidable as a seller. Gumroad is not the way to go; use PayHip or another alternative. They do not have a customer service center and it took literally 3 weeks to receive a response from them after sending multiple emails. I would never recommend this service to anyone, and would in fact say to avoid it like the plague if you are trying to build a sustainable business and don't want to worry about being paid. From our email correspondence: "We don't do this to penalize you. This is a compromise we have struck with our banking partners. In the past, we would be forced to suspend your account and refund your sales, but in doing so, we hurt a lot of legitimate, honest creators. This is a measure to ensure that you can continue selling with us. For context: When you sell on Gumroad, we are acting as an intermediary between you and your audience, but, more importantly, between you and our banking partners. Among other limitations imposed on us, they demand that we kick any "high risk" accounts off of our platform. They have quite strict definitions of what constitutes "high risk," for example, any account where 1% of sales volume has resulted in chargebacks. If customers who have issued chargebacks against you reverse their disputes, and your chargeback rate is lowered, we may be able to pay you before the 30 days is up. We recommend that you reach out to your customers and ask them to do so."

--Final Review Wahoo so finally the money has hit my bank account. As mentioned was hoping for this money to spend on Christmas presents as majority of this money should have been paid before Christmas. It's just nice to finally have the money go into my bank account. --Second Review Had to send a few emails to support, then chase this on twitter, was starting to proper panic after reading all the negative reviews for getting paid. However as also mentioned in the replies some of these did seem fraudulent, I was happy that this was not the case with me. So after I sent the emails and chased on twitter, I got a very helpful reply the next day explaining this was an issue with stripe that pays out, this now appears to have been transferred to my bank or is now showing that on the gumroad site, just now waiting for this to hit my bank account, feeling a lot happier than I was before. --First Review Tried to earn some extra money for my 4 daughters for Christmas. I got recommended this site gumroad to sell my digital course on. I am still waiting for $225 to be paid to me, they have had my money for over one month now, yet as I read it I should of been paid after one week for previous weeks sales. No money has made it to my bank account, contacted them and received a useless reply to links I have already visited. You have my bank details, but yet no payments made?

I have sold an product in this site and did a total of 45$, when i ask them to transfer this amount in my paypal account. They no wanna make the transaction just playing with me, check papyal account for restrictions. My paypal account is completely regular and never had any issue with paypal in my life. Keep away from this site, they will steal your money and your products.

Really bad customer support. Felt like automated useless replies when I talked to their support team. Never got my issue resolved. Would not recommend to anyone. Switched to a different platform for selling my products

total scam, bustard admin, suspended my account after getting good amount of sale

A service worthy of commendation for its wide and free range of different content.

I had an issue but they contacted me after i wrote a review on here. we got the situation corrected.