GumroadReviews of gumroad.com

Очень часто после продажи я получаю ошибку "обнаружено мошенничество" и клиентам возмещяют платеж. Клиенты тоже жалуются почему они получают возмещение, хотя они этого не требовали.

FANTASTIC product, never had a problem to-date (though it is sometimes a tiny bit slow to load). Have used Gumroad to sell digital products for over a year now. Having read several of the reviews here, nearly everyone who has written something negative seems like they tried charging back a seller for a product they already received & bought via Gumroad, do not mind these disgruntled scammers. Gumroad is an awesome payment processor and protects sellers by blocking customers who chargeback purchases (see their terms)!

Gumroad is a rubbish website, don't use them. There is a status posted on Twitter by an artist who was defrauded by a fraudulent. They reported him to the Administration, and they were biased towards him. They have no problems hosting spammers and money robbers on their website. When shown evidence of a creator running off with money and not communicating, this is their response. "If you have an axe to grind with the creator, you can communicate with them directly, as adults do." This so diabolical and shoddy that they think this is a professional or appropriate way to act towards dissatisfied customers. No, it's not. Beware of buying using Gumroad. Stay away from them.

Absolutely awful. Recently contacted them as I purchased something and the seller never delivered the items. Support says they don't support refunds and that I have to speak to the seller directly and then added the seller to the email. Seller never responded or attempted any sort of communication when I reached out. I told this to Gumroad support and asked for help again and they forcibly closed my case, calling me a child. Wow.

The most utterly useless payment processor of all time. Can't process payments, no support - avoid at all costs if you value your business.

Great service. Some great content on there and great source of income for upcoming artists.

Tried to purchase a Gumroad asset through both Paypal & Visa and it just says "Your card was not charged. Please contact support". Several days trying to contact support and all they say is their 'anti-fraud' system blocks people and they said they couldn't help... absolute waste of time.

I was supposed to buy an item using a discount code that would provide the team for free. The discount code didn't work and I got charged the full price. I explained my situation to the support and they answered me and fixed the issue, refunding the full price, in less than 24 hours. Nice customer support