Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
758 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Garden State Tile is built on the idea that people make all the difference. Since 1957, we have proudly served the East Coast and beyond. The service and design expertise we provide have defined our reputation. With over 50 years of tile and stone experience and a long tradition of providing exceptional service, we are here to guide, educate, and consult.
Garden State Tile (gstile.com) has 758 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
758 approved reviews, newest moderated first
Very professional and personable staff. Overall pleasant experience
By Katzmon
Response from Garden State Tile· Aug 25, 2017
We're really glad you chose Garden State Tile and much thanks for taking the time to comment!
i had a wonderful experience shopping at your store with the wide array of different types of tile that was available to the consumer. My selection was a little different since i was not looking for the usual color of either beige or tan or brown for my kitchen but of an aqua blue. What was great was the fact that the tile I picked out came in so many different kinds of shapes and I chose a 6 x 6 tile instead of the subway tile that everyone else chooses. In fact, I had sent a picture of my kitchen to my salesperson and my kitchen with the tile is being used in their facebook ad for all to see!!!!!
By NORMA
Response from Garden State Tile· Aug 21, 2017
Thank you for sharing your experience and your photo of the completed install. We are thrilled to have been part of the process and we, especially our designers, love to see the selections come to life!
The tile as well as the recommended contractor were top notch. Joe Venuto's craftsmanship is impressive. We love our floors! And backsplash!
By TANYA
Response from Garden State Tile· Aug 21, 2017
We love to see it all come together! Wishing you much happiness with your renovations...
Had my 2nd great experience with GST. Staff really knows how to walk customers through all aspects of choosing and ordering tile and accessories.
By Alfie
Response from Garden State Tile· Aug 21, 2017
It was great to see you again! And many thanks for the referral....
There is a great selection, a lot of nice tile to choose from. Not cheap, paid a very premium price for my order. Also the material I asked for had to be shipped in and came in two separate occasions. Both times I had to call GST to find out if my tile had arrived, because no one called me. No effort of compensation was made, and the warehouse people are less than personable
By CHRIS
Response from Garden State Tile· Aug 21, 2017
Chris, thank you for letting us know. This is not an acceptable GST experience. Your transaction is under immediate review and we assure you we will correct. We apologize that we did not deliver on our brand! And we are genuinely appreciative that we were given this opportunity to correct. We invite you to reach out to [email protected] for further review and compensation!
Excellent products and service!
By PATRICIA
Response from Garden State Tile· Aug 21, 2017
While service is our focus, we sure like to hear our products are liked as well. Thank you for letting us know!
Staff is extremely friendly and possess incredibly great customer service. I wish more companies treated their customers like they do. I highly recommend patronizing this organization.
By CLIFF S.
Response from Garden State Tile· Aug 21, 2017
We are always so pleased to hear we did it right! Appreciate the recommendation, Cliff.
Maria made our visit pleasant She was very informative with helping us pick out wall and floor tile I won't hesitate going back for our next project
By ED M.
Response from Garden State Tile· Aug 21, 2017
Maria is a true professional and we appreciate your kind recognition of her talent! We are looking forward to seeing you again when that project is ready.
