Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
758 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Garden State Tile is built on the idea that people make all the difference. Since 1957, we have proudly served the East Coast and beyond. The service and design expertise we provide have defined our reputation. With over 50 years of tile and stone experience and a long tradition of providing exceptional service, we are here to guide, educate, and consult.
Garden State Tile (gstile.com) has 758 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
758 approved reviews, newest moderated first
Karen was super responsive and great to work with.
By SUSAN H.
Response from Garden State Tile· Jun 4, 2019
Karen will be so thrilled to hear that you were so happy with your experience. Thank you for taking time to let us know.
Abbey helped us with her excellent design and color choices. Although she is no longer there Erin, who also worked with Abbey filled in and helped me without missing a beat. Thanks to all
By FRED
Response from Garden State Tile· Jun 4, 2019
Thank you so much for the 5 stars. We were so sad to see Abbey leave us, but are happy to hear that Erin was able to step in and help you get everything finished.
Our experience with Garden State Tile was wonderful. Fantastic selection and the staff was very helpful,, knowledgeable and personable. We would return in a heartbeat for amy future tile needs.
By The C.
Response from Garden State Tile· Jun 4, 2019
Thank you so much for the great review. We are thrilled to hear that the whole staff was helpful. We are looking forward to seeing you on the next renovation.
Everyone at Garden State Tile is very nice, knowledgeable and helpful and they have a beautiful showroom.
By LISA T.
Response from Garden State Tile· May 29, 2019
Thanks so much for taking to let us know how much you loved our showroom and that everyone was so helpful during your project. We love the feedback.
Great people, Great service, Wide range of materials.
By Odile Gelinard I.
Response from Garden State Tile· May 28, 2019
Thank you so much! We do try to offer as many products for all the different markets we service. Looks like we were able to satisfy your needs.
Garden State Tile was very accommodating during the lengthy project. The staff is courteous and communicates well - we spoke with up to 3 sales people at various intervals to help us place an order and they were all familiar with our name and project. Each person was polite, aware of our needs, and provided excellent customer service from sourcing material to delivery.
By JTHOM Design & Materials, I.
Response from Garden State Tile· May 28, 2019
Wow! We love this review and the fact that each person you dealt with provided the excellent customer service we have built our business on. Thank you for the 5 stars!
A boutique tile shop experience . They have a fair amount of quality and stylish tiles for kitchen and bath projects . In my opinion they don’t stock very cheap tiles so don’t expect to walk out wit my a deal on your materials but we had an excellent experience with Andrea White who works at the Roselle office and her eye for design and a dedication to us made us seal the deal with them for tiles for our kitchen and bath renovation
By MENKA P.
Response from Garden State Tile· May 28, 2019
We will be sure to share this great review with Andrea. We are happy to hear that you found her to be so helpful with design ideas and that the service you received was above the normal tile showroom. experience. Please try and share some of your finished project photos with her as we love to share those on our social media platforms.
Amanda was a talented resource and very patient. Unfortunately the item we finally selected was backordered beyond an acceptable date for our project. I will consider GST in the future based on the customer service I received. Thanks
By CATHY/AMRK N.
Response from Garden State Tile· May 28, 2019
We are so sorry that the material you selected was not available in the time frame you needed. Unfortunately sometimes we are out of material and our supplier may also be out of stock on an item that has been a "hot" seller. We hope you were able to locate something that fit your design and hope we can help you better on the next project.
