Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
8,485 reviews
Grow TherapySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Grow is a mental health platform built to enable progress — connecting people with thousands of qualified therapists vetted across specialties, identities, and lived experiences, covered by insurance. We didn't begin with a theory about the market. We began with someone trying to help someone they loved, with the realization that when someone you care about needs mental health support, the system can feel cold, confusing, expensive, and built to wear people down. So we built something better to help people find care they can afford, stay with, and actually feel supported by — care that doesn't just work, but makes progress possible. We are not only for crisis. We are for all the moments when someone decides they want more: more support, more clarity, more tools. Because our goal isn't just to help people feel better — it's to help people achieve their goals in life. That starts with finding the right therapist, which is why we make it easy to search by specialty, language, cultural background, and identity, with care covered by insurance, appointments available in as little as 2 days, and most clients paying around $21 per session. Many pay $0, and self-pay and sliding scale options are also available. We are committed to a mental health experience that's easier to begin, more affordable to maintain, and grounded in trust — rethinking not just how people access care, but how care feels, because life doesn't pause between sessions, and with Grow, support doesn't either. So far, 15 million sessions have started on Grow, each one a step forward for someone, somewhere, building the life they've always wanted. With 220M lives covered, appointments offered virtually or in-person, including evenings and weekends, and clear cost estimates with no subscriptions to worry about, it's no surprise that 80%+ of Grow clients report feeling better after starting therapy. For more information visit growtherapy.com and to read our privacy policy visit growtherapy.com/legal/privacy-po
Grow Therapy (growtherapy.com) has 8,485 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
8,485 approved reviews, newest moderated first
I have had such a positive experience with Grow therapy, The onboarding process has been so organized, supportive and efficient and the team at grow has been so responsive and accessible along the way. They have excellent resources available to help you grow your practice and I am looking forward to being a part of this communiity!
By Christine D.
Grow Therapy makes it easy to find a knowledgeabe, experienced therapist, search for therapists with special areas of expertise, schedule appointments without having to wait weeks or months, and to provide feedback when something goes awry. I was unhappy regarding an experience with a therapist who cancelled, which I understood," yet never booked the agreed upon rescheduled session, and did not show up to the rescheduled session. I was able to report the experience and find "the best" therapist I have had to date, and book a session within few days time.
By Felicia R.
Helpful and easy to use.
By Stella S.
I would give 0 stars if I could. First, my therapist literally was falling asleep in my session. Second, they charge for a consult, monthly fee, and each time you see your therapist....which is not clearly and boldly laid out in the terms and agreements. Then when you want to cancel your subscription, it takes ages so they can continue to charge you a monthly fee. To top it off, they lied to the BBB and said they settled my dispute but instead they have made it impossible to contact them. DO NOT USE THIS PREDATORY COMPANY to find your therapist. What a joke and waste of money!
By Yameira C.
Response from Grow Therapy· Apr 1, 2024
We're sorry to hear about your experience and appreciate you bringing these concerns to our attention. The experiences you've described are not in line with our standards, and we'd love to continue working with you to address these concerns. Our team has made several attempts to reach you via email, but unfortunately, our attempts to gather the information needed to continue in our investigation has been unsuccessful. We hope that you'll be able to follow up with us so we have the opportunity to complete the review of your case and make sure you've getting the care that you deserve. We appreciate your understanding, and hope to hear from you soon. Best, Grow Therapy Support Team
I haven't had any issues at all with Grow Therapy in the brief time I've been using it. Everything is set up well and simple to both understand and use.
By Hyde W.
I like the video appointments, but I need Grow Therapy to provide some tech support for settings to have on my computer and headset (sound) because 2 out of 4 or 5 sessions where Steven and I can communicate without technical issues or resorting to a phone conversation is not good. I can't figure out what is going on, and what has changed that causes us to have serious transmission problems sometimes and perfect sessions other times. I like that Grow checks in like this to see if the Therapy is going well, if there is progress, etc. That way the patient doesn't 'spin their wheels' and not get any place with the therapist and the therapist is getting honest feedback on how they are doing with the patient.
By William L.
I clicked very well with mine so I didn't feel a need to swap therapists, but I like that I have that option available. My therapist communicated that I should do what's in my best interest and reassured me that they completely understand if I chose to continue with someone else.
By Clarindo G.
They pick people that will really help you and not just sit and listen.
By Joe S.
