Grow TherapyReviews of growtherapy.com

LaTonia Curtiss was amazing easy to talk to I'm not talk to anybody in many years other than my psychiatrist but she pointed out some things to me also and I appreciate her help so much and I know this is going to be a lasting patient therapist relationship where things can stay in one spot and I'll start journaling and taking lots of notes I'm so blessed to have been able to find her and Grow as Therapy😊

Excellent Doctor!!!!

I absolutely love the Grow Therapy platform! Everything is so easy to navigate, from booking sessions to accessing notes and recaps afterward. I especially appreciate the worksheets and resources provided to help me continue working on myself between sessions. The way everything is integrated before, during, and after therapy makes the entire experience feel organized, seamless, and supportive. The app and website are both user-friendly, and I love how easy they make it to stay engaged in my mental health journey. Overall, an excellent experience!

Advertised price was incorrect and given a billed 4x higher for 300$ for a 30 minute session. Do not fall for their bait and switch.

I can not log in, apparently I was supposed to watch a few videos first before the joined, and logged in through Google or Apple - none of which I knew, now I can’t log in an and “prep” for my appointment, which are usually cancelled or changed. I can’t seem to set one day and same time , which would help me, I have a little Alzheimer’s and set time would help me out.

Mr. Devine was awesome. He listen and give you direct answers. He dont beat around the bush. He a great person.

Worst service ever, they said they did put a block on my account so I couldn’t be charged because that’s how supposed to be for my insurance. Then, I been charged to my credit card after I been told that. They do refunded but cost a lot to do that for their service that is not the best. Apart, I left a negative review to a provider as info for the public and grow just hide my review, unacceptable and disrespectful. What really bothers me is how they play with people, when I call yesterday, the lady told me they will call me just right now, and more than 24 hours later, I’m still waiting that call.

The therapists that I have met through Grow are wonderful people. The platform and the customer service has a long way to go in terms of understanding how to connect with clients, to have appropriate boundaries with clients and how not to be intrusive. I was complete with my first therapist given the modality we were using, and found another therapist who has the next set of skills that I want to utilize and I made an appointment with them In a day or two I received an email saying that the new therapist was recommending that I schedule with other therapists instead. I contacted Grow and explained that I myself chose to discontinue with the first therapist on Grow, and had chosen someone new. Grow could not grok what I was saying. They were convinced that the new therapist was making recommendations for me to see someone else. A few days later Grow sent another email to me saying they could see that I hadn't yet scheduled with one of the therapists they recommended. They were implying that the therapist that I chose and scheduled with was sending me off to find another therapist. I checked in with the new therapist and they never suggested this, I am on their schedule. Grow has a very poor system that doesn't have the intelligence or sensitivity that a client and therapist need, and they don't respect the intelligence of a client or know enough to recognize that their system sent an automated message to me as if it was coming from my new therapist. A therapy platform shouldn't have glitches like this, and the customer service people who support clients should check facts before telling a client that their chosen therapist wants them to see someone else. Very insensitive.