GrowJoyReviews of growjoy.com

I lost two Brussel sprouts I lost 2 bush cucumber plants  I lost the blue lake bean plant I lost top crop bush bean plant  I lost black beauty squash plant  Total of 7 plants which I tried to save but they were two damaged I attach a photo of the packing slip Joseph collora

Ordered plants in April 2021. Here it is June 23, no plants...no info. Can't call them...no phone number works.

Have been ordering from this company for a few years and was satisfied. This year ordered over $150.00 worth of plants. Was promised delivery early may,then pushed to end of June since a third of growing season over I called to cancel on June 1.still no refund.I will be contacting the BBB. Stop sending emails for new sales on a daily basis and answer your customers calls and emails. Disconnected phone!! Shameful

I ordered multiple plants last fall and winter to get a head start in eager anticipation of spring. Plants were said to be shipping in April and May. Nothing came and no response from the company so I wrote again in early June asking to cancel my orders. No response and then two weeks later a sad collection of half dead and missing plants arrived, with a note saying I would be credited for the plants they were unable to send. I have received no credit thus far for the plants they canceled, nor for the ones I documented with photos as dead and unacceptable. I have since written several more times and called with no response. I paid months and months ago in full. This is unacceptable and a terrible experience. Much cheaper and better plants are available locally- what a mistake! Avoid. I appreciate that the seller responded but he claims he sent me an email- I have not yet received an email or any response or credit for the hundreds of dollars spent

Okay for a few years...Tomatoes were the best. the other plants you can get at big box for same if not better quality and less $$ This year a Disaster..cannot get them to answer emails or phone and plants came dead. horrible quality except for a few plants...STAY AWAY

I have been waiting a month for my order to ship, I have reached out 2-3 times and get nothing back. In about 1 more week I will be reporting this as fraudulent and contacting the BBB. Please save yourself the time, hassle, and money, and give someone else your business.

UPDATE # 2- (I have done business with them for a few years now, they are a legit company, and package things great) BUT... in my review on June 10th, 10 days ago I acknowledged how difficult the pandemic has been on them, the freeze & not being able to find workers has got to be VERY hard and it’s not right what’s happening to them. But when I keep reading reviews of people who placed orders in May and June and they are complaining that they didn’t receive something, and I placed my orders in December and January!!! And still waiting, I planned my landscaping and didn’t get what I actually ordered and had to have substitutes months later, and I still haven’t received received a plant from 1/21/21 even with a copy of packing slip sent over via email showing it was on back order. Everything was color coordinated for our new yard, we had to sell our house and move due to Covid effects on self employment, so I get it, but it still hasn’t been made right. I ordered WAY in-advance this year starting in 2020. I realize these are 1st world problems but I’m really disappointed. If you want to make it right someday when you get the dwarf pink cannas back in you should give me one (I ordered two) and the “hot corral compact sun patients” on order # 447093 1/21/21, it would be great to finally get them! Everything I ordered were the hard to get colors, so I ordered in Dec. & Jan. but you’re filling the new orders and not taking care of the back orders etc. everyday I get advertising emails, why would I order new if the old hasn’t been made right yet. JK

Total Ripoff!!! They charged my card, never sent my plants, never answered my email, and seem to have no phone service. No access to these people is available. Just don't do it.