Monday, November 2, 2026 · Customer reviews of US businesses
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41 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Seeds, plants and gardening supplies for home gardens. Shop a large selection of heirloom and Non-GMO vegetables, flowers & herbs.
Urban Farmer (ufseeds.com) has 41 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
41 approved reviews, newest moderated first
I ordered Sweet seedless tomato seeds (advertised as 7 oz. fruit). I gave them a chance 2 yrs in a row, and can tell you for a fact - they don't get any bigger than 2 oz. I tried numerous time to contact. They don't return phone calls, nor do they answer emails. I will NEVER recommend Urban Farmer to anyone nor will I ever order from them again!! They are SCAMMERS!!!! Learned the hard way!!!!
By Dolores K.
Three out of the four dahlia tubers I ordered from here were complete duds - tiny with no crowns. I tried to sprout them starting 6 weeks ago, but still nothing. I reached out to customer service last week, but never heard back. Since they will not refund me for the three duds, this means I basically paid over $40 for one viable tuber. I’ll never order from them again. Total rip off.
By Sharlene Y.
I'm in Oklahoma & ALWAYS buy my seeds from UF. It takes about 4 days to receive my package from order date. Always had about 85-95% germination. FYI-User error is real, especially if you don't read instructions and listen to others who grow the same varieties. Hot pepper takes way more time to germinate & some varieties may not be suitable for your growing zone! My bare root strawberries and Murasaki sweet potatoes are still thriving from last year.
By Ebonni V.
I orders grape vines some did not grow, send them an e-mail , they send me replcements Right away, they replied Right way , very happy with them, they even send me a couple extra on my next order, good company!
By piet N.
I ordered 18 sweet potato slips not one lived. Have got no help from urban farmers customer service 😞
By kim R.
Placed order on the 15th of May, Their site showed it shipped on 18th of May. Contacted them on 21st of May because tracking had not shown any progress. Was told on 22nd of May that original order was just now shipping, by end of day. As of today carrier still has not received package. I would have understood if Urban Farmer had been up front and honest. Now we have wasted 2 weeks and uncertain if we will actually get our order.
By James S.
For the second year in a row they have cancelled my bareroot strawberry order at the last second just before shipping. I'm a strawberry farmer and now I have to scramble to find replacements at the last min. I will NEVER use them again or recommend them to anyone. Urban Farmer is a scam.
By Matthew J.
these guys are great they dont charge a fortune for shipping and they are very fast. great company
By Joseph P.
