Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
41 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Seeds, plants and gardening supplies for home gardens. Shop a large selection of heirloom and Non-GMO vegetables, flowers & herbs.
Urban Farmer (ufseeds.com) has 41 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
41 approved reviews, newest moderated first
50 ridiculously small and withered rhubarb crowns were shipped in a padded flat rate envelope. Many tops were damaged by crushing. They charged me an additional $20 shipping to Alaska, but they came in a $12 padded flat rate envelope that took over a week to arrive.
By Timothy P.
I recently placed an order for seeds. They were sent out First Class Mail. I waited a few weeks and contacted Urban Farmer when they didn't arrive. They were very courteous and duplicated the order along with a tracking number. The new order arrived quickly. The following day the original order was delivered (after 3 weeks). I returned those seeds per UF. Their customer service was excellent as well as their communication.
By J L.
After several weeks from ordering I contacted customer service. They shipped out a replacement order that same day. I received my seeds today. Awesome customer service! I can't wait to start my seeds and enjoy the flowers I highly recommend Urban Farmer
By TooToo T.
First time ordering with Urban Farmer and I am very pleased. I made a request to have my order shipped earlier than the growing season for my area since I have a greenhouse. My order of 50 Seascape Strawberry plants were shipped within a week. All 50 Seascape Strawberry plants arrived and were very nice and healthy looking.
By Sherry
I've got everything I ordered and was pretty quick on shipping haven't planted anything yet but the seeds look good 👍
By Jesse T.
I ordered 20 asparagus roots in the fall of 2025 to be delivered for 2026 spring planting. They showed up at just the the right time to avoid our spring frost. Oh and they sent extra roots. Very pleased, Daryl's Garden
By Daryl's G.
Totally disappointed in this company and would not recommend buying anything from them. I placed an order on 03/21, was ro ship within 3 business days. It is now 04/03, and I have yet to receive my order. Their is NO customer service with this company.
By Consumer
Amazing customer service. And top quality seeds and plants. I will get everything from these guys. Definitely a company you can trust for good quality and superior service.
By Random C.
