Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
195 reviews
Groove PillowsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Groove Pillows, we believe that a good night’s sleep is essential for both physical health and overall well-being. Our mission is to create pillows that genuinely support your neck and spine, reducing discomfort and improving sleep quality. Unlike traditional pillows, our designs are carefully crafted with ergonomics in mind, featuring a unique groove and raised sides to ensure the correct alignment whether you sleep on your back or side. Every Groove Pillow is made from high-quality materials that are both durable and comfortable. We understand that no two sleepers are the same, which is why our adjustable 2.0 version allows you to customise the height and firmness to perfectly suit your personal needs. The original Groove Pillow, with its thoughtfully designed groove, ensures your neck stays in a natural position throughout the night. We also prioritise our customers’ experience beyond the pillow itself. Our dedicated customer service team is always available to answer questions, provide guidance, and help you get the most from your pillow. Thousands of satisfied customers have shared how Groove Pillows have alleviated neck pain, improved posture, and helped them wake up feeling refreshed. At Groove Pillows, we don’t just sell a product—we provide a solution that supports healthier sleep and a better life. Every pillow comes with a 100-day trial, giving you plenty of time to adjust and experience the benefits yourself.
Groove Pillows (groovepillows.com) has 195 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
195 approved reviews, newest moderated first
Quick delivery and helpful
By Doctor Y.
Response from Groove Pillows· Jul 7, 2026
Hi Doctor Yiggles, Thank you for your kind feedback. We’re pleased to hear that your order arrived quickly and that you had a helpful experience with our team. We always aim to make the whole process as smooth as possible, from ordering through to receiving your Groove Pillow. We appreciate you taking the time to leave a review.
Night headaches gone! I tried my new groove pillow for around a week and found it really difficult to sleep on. It was hard and I could feel my neck and temples throbbing. So after 30 minutes of not being able to settle, I resorted back to my old pillow. Then I decided to persevere.. and I seriously haven’t looked back. I have now used the pillow each night for 5 nights and have had no headaches. I wake up refreshed and aligned. I will definitely be taking my Groove pillow wherever I go! It would have been lovely to have been given a free extra pillow case with my order but I’m so grateful to be headache free. Thank you.
By Tina S.
Response from Groove Pillows· Jul 7, 2026
Hi Tina, Thank you for sharing such an honest and detailed review. It’s great to hear that you decided to give the Groove Pillow another chance after the first few nights felt different. Moving to an ergonomic pillow can take some adjustment, especially when your body has been used to a different type of support for a long time. We’re so pleased that after persevering, you found a setup that works for you and that you’re now waking up feeling more refreshed and comfortable. Knowing that you’re planning to take your Groove Pillow with you wherever you go says a lot! Thank you again for sharing your journey, Tina. We really appreciate your support.
The quality of these groove pillows is very good, we like the fact that on the lumbar pillows you can take the panels out if you don’t want them so firm, they are very good products, well made and of good quality
By Keith M.
Response from Groove Pillows· Jul 7, 2026
Hi Keith, Thank you for taking the time to share your feedback. We’re glad to hear you’ve been enjoying the quality and flexibility of the Groove products. The adjustable design was created to give customers more control over their comfort, so it’s great to know you’ve found the removable panels useful in creating the right level of support for you. We put a lot of care into the materials and construction of our products, so your comments about the quality and finish mean a lot to our team. Thank you again for choosing Groove and sharing your experience.
I have been experiencing neck pain for the best part of 6 months and I have found it a challenge to find a pillow that is comfortable. I sleep on my side and back and the Groove pillow is fantastic. At first I had to remember to use the sides of the pillow when I am on my side and the middle for on my back but after 2 weeks I don't even have to think about it. I love the fact it is a British company and that if you buy two pillows it is a great price which was fantastic! My neck pain has gone and I feel relieved. A great buy.
By Deborah S.
Brilliant. The service excellent and the pillow is great. I’m very pleased.
By Menna R.
Quick fast delivery. I have the Groove 2.0 pillow . Tried several other brands and types that have been much more expensive. Will not use anything else now and a great price
By Laura B.
Relief from years of neck pain, the freedom of movement was immediate after 1 night using this pillow. Thank you.
By Graeme H.
I had terrible pain in my neck and shoulders for months, my mum bought me this pillow and I wasn't really expecting anything but the relief was amazing, it just lines up your neck and spine, I love it so much I took it interrailing - it actually squashes down pretty small and when we got to a place where the pillows were a bag of foam pieces I felt pretty smug 😂
By Customer
