It would have been better but grill was…
It would have been better but grill was delayed !! I was promised it would be put together and this was a complete lie not even close ! Don't tell people shir if u don't plan to deliver
By Stephen K.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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290 reviews
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Grill Collection is listed under Garden & Pond.
Grill Collection (grillcollection.com) has 290 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
290 approved reviews, newest moderated first
It would have been better but grill was delayed !! I was promised it would be put together and this was a complete lie not even close ! Don't tell people shir if u don't plan to deliver
By Stephen K.
Part missing and reported with info right away assembling the grill. Very disappointing and customer service drop the ball on this one! It’s been well over 2 weeks and nothing with a part being even ship for replacement not even answers. Ready to return at this point!
By Michael K.
We used your new pieces, which are outstanding. And now, we can use your products again as soon as possible. But I didn't believe it was good for your reaction time, so make sure it was.
By Falk J.
To grill collections team. I will place my orders at all times with this company. The team is very helpful and very kind. The only thing that should change is the products updates when out of stock. The team should keep track of when where how to update the product when order is placed. Thank you for the awesome team🎼🎼🎼😀Irving.
By irving P.
Fast shipping, arrived In perfect condition Great price!
By Jeff G.
Best price,customer service was very helpful and gave me an extra $25 discount. Shipping was fast,I want the grill by Christmas and before promotion end,spring is approaching in hurry.So I ordered about 10 day before Christmas,with everybody shop online and Holliday I didn't think it will arrive on time?.Suprisely it arrived on Thursday 24!!! Thanks 🙏🙏🙏 Highly recommended shopping at GrillCollection
By Petty B.
great service and had my hard to find (in stock) grill, when it arrived it was nicely shrink wrapped, and in excellent condition.
By KENNETH N.
Order submitted and was backordered, but the company reached out with a timeline to make sure it still worked for me. I received timely updates and the grill arrived in the expected timeframe I was given. Perfect condition and the grill was packaged and shipped with care. I had not shopped at Grill Collection online prior to this purchase and was a bit nervous for a large amount, but would not hesitate for future orders. Very happy with my overall experience.
By S. B.