The woman who took my payment at the…
The woman who took my payment at the window was very polite and professional.
By Scott K.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
368 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your one stop shop for all you deck needs.
Great Railing (greatrailing.com) has 368 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
368 approved reviews, newest moderated first
The woman who took my payment at the window was very polite and professional.
By Scott K.
Great to deal with during these times. I am a double lung transplant and cant be around anyone. I called my order in to Peggie she under stud my situation. When I go there I called a women bought out my parts and cleaned every part before she put it into my truck.. I will decently be using them in the future. Thanks Mike
By Michael M.
Everyone was super helpful and quick to respond.
By Brooke H.
Overall experience was terrific. Very helpful.
By customer
Been doing business with Great Railing for years. It’s always a pleasure to work with Mario & his team/staff at Great Railing. All though many businesses in the State are under Mandatory Shut downs the construction and construction related suppliers are still able to work at some capacity. Because of the COVID19 Virus even businesses that remain open are finding operating is difficult and not profitable but continue to open daily in an effort to support our in house team/staff and assist our client base in any way to ease their hardships....thank you to everyone at Great Railing this 5star review was well deserved.
By Penn Jeresy D.
They have great products and their customer service is very helpful with shipping.
By Great Railing C.
I called at 7 AM to verify that my order was there it was a special order that had to be shipped to you I was told it was there and ready to be picked up when I got there it took forever to get service and when I finally did get service they took my slip and disappeared for over a half hour when I finally hunted them down to find out what was going on they told me it was going to take about an hour or two because they still need to cut it I did not think that was Very professional especially since they called me to tell me to pick it up
By customer Shaun M.
I’m a deck builder and this is the only company I use. The owner is a great guy and is always willing to help you in anyway he can.
By Favor Home I.