Always check your order
Always check your order. You can order 1 thing or 100 things and they will always mess it up and assume no responsibility for it. It’s great that their incompetence cost me money and time 😑
By gordon M.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
368 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your one stop shop for all you deck needs.
Great Railing (greatrailing.com) has 368 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
368 approved reviews, newest moderated first
Always check your order. You can order 1 thing or 100 things and they will always mess it up and assume no responsibility for it. It’s great that their incompetence cost me money and time 😑
By gordon M.
Great material made right here in New Jersey
By customer
1. Take that guy off answering the phone .. He says he’s the answering service .. put him in back counting screws .. 2 The women who helped me 5 stars she handled sales call with ease and completed transaction ..
By customer
The woman that waited on me at the window, Joan, she was extremely curteous, kind, very helpful. Very Very professional.
By Blaise L.
Guys were very nice but they told me they could not back up to the fence and drop the material in the backyard. I had to load my truck and move it 30 feet myself.
By customer
Great prices, well stocked. Great customer service, always go above and beyond to make sure you are satisfied
By customer
Great service at unbeatable prices
By Brett Clendaniel S.
Terrible service. No one answers the phone , Götz directly to answering service. Left multiple messages but no one ever returns phone call. Unless you drive there no help available.
By Gary K.