customer service-#10
this time of year is very busy. So I called in my order and asked to have it ready for the first a.m pick. This is paramount for us, and extremely appreciated. keep up the good work.
By Habitat for H.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
368 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your one stop shop for all you deck needs.
Great Railing (greatrailing.com) has 368 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
368 approved reviews, newest moderated first
this time of year is very busy. So I called in my order and asked to have it ready for the first a.m pick. This is paramount for us, and extremely appreciated. keep up the good work.
By Habitat for H.
This my 2nd time I bought these railings and they help me to get everything I needed especially Terry thank you Steve
By Valued C.
Terry was awsome
By Chris
Great job by all!
By customer
We had an excellent experience with Great Railings. From getting answers to Trex product questions, to designing and ordering a composite deck surface and railing package for the remodel of our old deck. The staff was helpful thoughout the whole process.
By Mark I.
Great products and really good customer service form start to finish and accommodated all of my needs and questions.
By customer
I’ve been to Great Railings 3 times making sure I had the correct information to give the employees that was helping me. Each time I return to the store I was helped by a different employee. Each employee took time to throughly explain my project and was able to help me make a selection that was within my budget. I was very please with the service I received at each visit.
By customer
They always come through! Very reliable!
By Leka