Never an issue in spanish springs very…
Never an issue in spanish springs very helpful love them there.
By Laura
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
607 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
There are a couple of things you should really get to know about us here at Great Basin. One, we’re genuinely pretty nice folks. Two, we love our jobs. Three, we really like to help our members throughout their lives. However and whenever we can help, we will. We could go on and on about how it feels to be a part of the Great Basin family, but the best way to find out is to get started. Fill out an online application, call, chat, or come into a branch. We look forward to meeting you. Soon! Membership is open to anyone who lives, works, worships or owns a business in Washoe County. Learn more at greatbasin.org.Great Basin Federal Credit Union has been a member of the community since our charter on January 11, 1951. What began as a 50 member credit union for Reno-Bell Phone Company employees, has grown to a community chartered credit union serving over 21,000 people. Our philosophy of building personable relationships with our members still remains a core value to the board members and staff. Our Mission: We provide an honest, fair, and personal banking experience. Our Vision: To be member loved. Learn more at greatbasin.org.
Great Basin Federal Credit Union (greatbasin.org) has 607 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
607 approved reviews, newest moderated first
Never an issue in spanish springs very helpful love them there.
By Laura
They continue to be the best in customer service and their personnel are super.
By George
Love this credit union. It is convenient to my second home and friendly when I am in need.
By SUZANNE DE M.
Outstanding to work with!!
By Jan
I love the app. I use it almost daily to track my spending and keep an eye on my up to date credit score.
By Courtney
Love Great Basin Federal Credit Union
By Mary
Spent about 30 minutes on with customer service, needed information for account additions, verified and did all the fun stuff, waited on hold a few times and then was to be emailed documentation and information for account addition per the representative... it never happened... this would be the 2nd time I've done this. GBFCU... Get better.
By TENyr M.
Freandly people very helpful know what they do.
By Angel