You were there when I needed you.
You were with me when I needed you and took care of my banking and information needs. Thank you.
By Kari
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
607 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
There are a couple of things you should really get to know about us here at Great Basin. One, we’re genuinely pretty nice folks. Two, we love our jobs. Three, we really like to help our members throughout their lives. However and whenever we can help, we will. We could go on and on about how it feels to be a part of the Great Basin family, but the best way to find out is to get started. Fill out an online application, call, chat, or come into a branch. We look forward to meeting you. Soon! Membership is open to anyone who lives, works, worships or owns a business in Washoe County. Learn more at greatbasin.org.Great Basin Federal Credit Union has been a member of the community since our charter on January 11, 1951. What began as a 50 member credit union for Reno-Bell Phone Company employees, has grown to a community chartered credit union serving over 21,000 people. Our philosophy of building personable relationships with our members still remains a core value to the board members and staff. Our Mission: We provide an honest, fair, and personal banking experience. Our Vision: To be member loved. Learn more at greatbasin.org.
Great Basin Federal Credit Union (greatbasin.org) has 607 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
607 approved reviews, newest moderated first
You were with me when I needed you and took care of my banking and information needs. Thank you.
By Kari
Love this credit union , have had an account since the early 80s . Never had a problem . Great employees nice and clean location good , Just overall it’s a good and easy experience .
By Gigi
The wife and I have been members for around 20 years..... we have no desire to change....
By Thomas
Service is always quick and pleasant and hassle free. Good job folks.
By Buddy Morton (.
I've banked with Great Basin for about 20 years I wouldn't bank anywhere else. Top service In person and on phone.
By Mary
Very friendly and helpful staff! I like that it is local and community driven.
By Colleen
Thirty years and no complaints! Always friendly, always helpful. Looking forward to thirty more!
By Gary
This is the greatest thing!
By Christina