Gravity Forms is a very useful…
Gravity Forms is a very useful Wordpress App that hasn't failed in the years I've been using it on other websites long before I bought in on it for my own.
By Corey A., B.
Friday, November 6, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
99 reviews
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Powerful data capture fueled by Gravity Forms.The most powerful solution for building custom forms and flows to connect with your users and expand your reach. All in WordPress.
Gravity Forms (gravityforms.com) has 99 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
99 approved reviews, newest moderated first
Gravity Forms is a very useful Wordpress App that hasn't failed in the years I've been using it on other websites long before I bought in on it for my own.
By Corey A., B.
Just does whatever you need it to do. I use it for my online quote request process - as certain options are chosen others become available or are dropped. Makes for a very intuitive experience for the visitor.
By Steve
Excellent thx
By customer
I love Gravity Forms, but I don't love their refusal to honour existing customers when they have major sales like Black Friday. Last year (2023) for Black Friday they had 50% off for new licences, but nothing for those of us with renewals in November. I contacted their sales team who said "The Black Friday pricing applies to new license purchases, not renewals or upgrades." So, I simply cancelled my existing licence and signed up for a new one, which saved me hundreds of dollars. It would be great if I didn't have to do this…
By Ben
These guys absolutely super serve their customers! Whenever I have needs their support is all over it in a hurry. And Gravity Forms is the best solution I've found and I've used many contact forms. Absolutely the best.
By Bruce
Great plugin, easy to use, a ton of integrations, by far the best of all the WordPress form plugins that I've tried.
By Jane G.
The ease of use makes Gravity forms the best forms plugin! I am able to quickly and easily create a detailed form and gather all necessary information. Gravity forms stores all submissions and I am able to download whatever information I need for reports.
By Terri
For processing our membership payments and dinner reservations, etc. thru PayPal, Gravity Forms works and notifies us of each transaction, provides an audit trail. I could not find a better solution for the price.
By Chris