Pretty good
Works most of the time, net very user friendly
By Thomas
Friday, November 6, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
99 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Powerful data capture fueled by Gravity Forms.The most powerful solution for building custom forms and flows to connect with your users and expand your reach. All in WordPress.
Gravity Forms (gravityforms.com) has 99 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
99 approved reviews, newest moderated first
Works most of the time, net very user friendly
By Thomas
Availability of plug-ins to interface to CRM and EDM apps. Frequent updates that don't break existing forms. Good support. Lots of other users.
By Konnekt
You need to send my 2 years money back ASAP to my account those you have taken out from my account without my permission.
By EA
Response from Gravity Forms· Jul 27, 2023
Hello EA. We're sorry to hear of your dissatisfaction and we'd like to help. We send a heads-up of an upcoming renewal three days before the renewal date every year and offer a quick way to prevent the renewal or cancel the license right in the email. I didn't find any prior contact from you expressing the desire to cancel or obtain a refund. If you're no longer using Gravity Forms, you can request a refund for your latest renewal here https://www.gravityforms.com/request-refund/. If you need anything else, please get in touch with us here: https://www.gravityforms.com/open-support-ticket/general/ Thank you.
Sometimes you just love something without really knowing why, this is one such occasion!
By Carl H.
Really good.
By Grant
Buggy AF, not recommended for serious work. Support is horrible!
By Anthony W.
Shady marketing moves
By Nguyễn Quốc Đ.
Unehrliche Firma, wechselt ihren Developer-Lifetime-Plan und sperrt alle bestehenden Lifetime-Kunden von neuen Addons aus! Unethisches Verhalten!
By Grimi