Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
181 reviews
GrabieSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The idea for Grabie started in 2021 as a response to the widespread anxiety and depression that touched many of our lives during the pandemic. We ourselves have experienced the uplifting, inspiring, and healing powers of creative expression through art and became passionate about making it available and accessible to as many people as possible! Together we’re committed to encouraging everyone to embrace their individuality and express themselves creatively. Our goal is to support as many people as possible by giving them access to art supplies that they would not otherwise have. We’ve seen how art can support mental health, so we’ve created the Grabie Art Fund to fund donations of art supplies to our partner organizations. Your purchase helps to put thoughtfully selected art supplies into the hands of people in underserved communities, to support mental health via art therapy.
Grabie (grabieart.com) has 181 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
181 approved reviews, newest moderated first
These pens are wonderful! Much more juicy that Pilot Frixions, which I've used for almost 20 years. I would definitely choose a Grabie over Frixions these days!
By Joni
Response from Grabie· Dec 22, 2025
Thank you so much for your kind words! We're thrilled to hear you’re enjoying the pens!
Great products. Timely delivery.
By Debi S.
Response from Grabie· Dec 22, 2025
Thank you so much for your kind words! We’re glad you’re happy with your order and our service.
The paints and brushes I got were really good quality. The colors are beautiful and vibrant! I enjoy painting with them!
By Lina
Response from Grabie· Dec 22, 2025
Thank you so much for your wonderful review. We’re thrilled to hear you’re enjoying the paints and brushes and that the colors are bringing your artwork to life! Your feedback means a lot to us.
The array of colors, and consistency of hue is amazing.
By JB
Response from Grabie· Dec 22, 2025
We really appreciate your feedback!
Very questionable company. This is no small art shop, but possibly just a drop shipment from overseas. Items are shipped poorly and feel cheaply made. One came severely damaged. Customer service is slow to respond if they do at all, and the return process is intentionally difficult to deter customers from bothering. Returns do not ship to the company, but to one person in a suite in California.
By Donna K.
Response from Grabie· Dec 19, 2025
We sincerely apologize for the concerns and the negative experience you had with your order. Please be assured that Grabie is a legitimate company, operating with standardized processes and a commitment to quality. We deeply regret that one of your items arrived damaged, and we have already processed a refund for the affected product. Your issue should now be resolved. We truly value feedback like yours, as it helps us improve our products and service. If you have any further questions, concerns, or suggestions, please don’t hesitate to reach out—we are committed to continuously enhancing our customers’ experience. Thank you for your understanding!
Everything I have received is amazing!
By Diana B.
Response from Grabie· Dec 19, 2025
Thank you so much for your kind words! We’re thrilled to hear you’re enjoying everything. Your support means a lot to us!
Ordered a watercolor book on landscapes in the beginning of August and have the item number A12100121123 for$19.59 and tracking number and the reason why it’s not being shipped is GRABIE wrote down my address wrong. They have my cell number and could have contacted me on this issue but it’s 58 days now and no response back from my 2 emails and 2 attempts on trying to reach them on their Instagram page and still Nothing. I had friends that wanted to get stuff from GRABIE but I talked them all out of it. Here’s why because of what I mentioned above. GRABIE says they reply back within 2 days and to be patient. Well I’m seriously done with GRABIE cause they are a fraud company in my opinion and I see it with plenty on this site that others agree with me. All I wanted was what I paid for on my hard earned money and being a paid customer they really just push you to the side cause all they really wanted was the money and forget if customer needs help with their order. Business like this tends to fail when the time is right.
By Facts
Response from Grabie· Oct 15, 2025
We sincerely apologize for the inconvenience and frustration caused. We have replied to your previous emails, but for some reason, it seems you did not receive our responses. Regarding social media, our team has recently been handling a high volume of collaboration inquiries, which may have caused your messages to be overlooked. To help resolve this as quickly as possible, could you please kindly email us your correct shipping address, or let us know if you have an alternative email we can use to reach you? We are committed to making this right and ensuring you receive the product you ordered. Thank you very much for your patience and understanding!
Love their products
By Linda
Response from Grabie· Oct 15, 2025
Thank you so much for your kind words! We’re thrilled to hear that you love our products. Your support truly means a lot to us and inspires us to keep creating high-quality art supplies and stationery.
