Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
218 reviews
GPD StoreSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Explore the latest GPD Handheld Gaming PCs, Ultrabooks, and Professional Netbooks at GPD Store. Discover innovative devices like the GPD Duo dual-screen laptop, the powerful WIN Max 2, and the compact WIN Mini. Enjoy fast shipping and high-quality products designed for gaming, work, and productivity. Stay ahead with cutting-edge technology and exceptional performance.
GPD Store (gpdstore.net) has 218 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
218 approved reviews, newest moderated first
Mini PC arrived on time as promised So far so good It's a little jewel
By dominik H.
Response from GPD Store· Feb 16, 2025
Thank you for your 5-star review! We're glad your Mini PC arrived on time and that you're enjoying it—it's truly a little powerhouse!
שילמתי עם מכס ושליח מהיר ועד עכשיו לא קיבלתי את המחשב, שלחו לי היום fedex מלא טפסים ולכנס ללינקים, אני לא מבין בזה,,,, מה יהיה????
By דוד ח.
Response from GPD Store· Feb 23, 2025
אנו מתנצלים בכנות על אי הנוחות שחווית במהלך תהליך המשלוח. כשבדקנו עם צוות התמיכה שלנו, גילינו שנדרשו פרטים נוספים לצורך טיפול במכס, והדבר נמסר מהתמיכה שלנו, למרבה הצער, היה עיכוב ראשוני במתן המידע הזה ל-FedEx מקצה המקלט. עם זאת, התערבנו בשמך כדי לזרז את התהליך, ואנחנו יכולים לאשר שהחבילה נמסרה לך כעת בהצלחה. אנו באמת מעריכים את הסבלנות וההבנה שלך, ואנו מעריכים את המשוב שלך. הניסיון שלך צוין, ואנו נפעל לשיפור התקשורת כדי למנוע מצבים דומים בעתיד. אם אתה צריך עזרה נוספת, אל תהסס לפנות.
They send parcel with DHL to United States, don't want to send it to another country that works with DHL (Uzbekistan), when shipment stucked on customs, they provide no help with it
By Lyutsiya Y.
Response from GPD Store· Feb 16, 2025
Thank you for reaching out to us. We have reviewed the details of your shipment, and we understand your concerns. Unfortunately, customs processing is beyond our control, and while we provided all relevant information required on our end, the clearance process required additional details from you. As you were unable to provide the details for the parcel clearance, we arranged for a recall of the parcel. Additionally, we regret to inform you that we do not currently offer shipping to Uzbekistan. Given these circumstances, we have offered you a refund. We appreciate your understanding and apologize for any inconvenience caused. If you have any further questions or require any assistance, please feel free to reach out.
I moved before the item was shipped and the company adjusted my shipping address without problems. The item arrived earlier than indicated.
By OK
Response from GPD Store· Feb 4, 2025
Thank you for your 5-star review! We're glad we could update your address smoothly and that your order arrived early. Enjoy your purchase!
The support was responsive. The sales team are a little unclear. I requested to know when what’s my second item going to sent out and never a response. Still waiting.
By Willard A.
Response from GPD Store· Jan 31, 2025
Thank you for your feedback. We truly appreciate your support and are sorry to hear about your experience with our sales team. After reviewing our records, we couldn't find any pending emails from you on our end. We ensure that all customer inquiries are responded to within a maximum of 24 hours. Additionally, our support team has reached out to you with details regarding your shipment. If you haven’t seen our response, we kindly ask you to check your spam/junk folder in case it was filtered there. If you still need any assistance, please don’t hesitate to reach out to us at [email protected]. We are happy to help!
The order was easy to complete and navigation overall was very smooth. Arrival of the order was also fairly quick.
By Afaf
Response from GPD Store· Jan 23, 2025
Thank you for your fantastic 5-star review! We’re delighted to hear that you found the ordering process smooth and easy to navigate, and that your order arrived quickly. Your satisfaction means a lot to us, and we’re grateful for your kind words. If there’s anything else we can do for you, don’t hesitate to reach out.
I got what I ordered in a timely manner. The product itself which is the winmax2 case is another story. The case itself does not feel durable, but for now it will do.
By Wisdom H.
Response from GPD Store· Jan 27, 2025
Thank you for your review and for sharing your experience. We're pleased to hear that your order arrived promptly and met your expectations in terms of delivery. We’re sorry to hear that the WIN Max 2 case didn’t fully meet your standards for durability. Your feedback is valuable, and we’ve noted your concerns to share with GPD for potential future improvements. If you have any questions or need assistance, please feel free to reach out. We appreciate your support and hope to serve you again in the future!
I love the device!! (GPD Win 4 2025) I can’t keep my hands off it lol! Thanks a lot guys for a speedy delivery! This was an awesome experience! Thanks again!
By Gifton Y.
Response from GPD Store· Jan 23, 2025
Thank you so much for your amazing 5-star review! We're thrilled to hear you're loving your GPD Win 4 2025 – it sounds like it's become your new favorite device! 😊 We’re also really glad the delivery was speedy and that your experience with us was awesome. If you need anything else or have any questions down the line, don’t hesitate to reach out. Thanks again, and enjoy your new device!
