We like the design
We like the design, quality and customer service!
By Mohamed
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
243 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Jewelry You'll Love. Family owned and operated, gorjana offers jewelry ranging from dainty solid gold essentials to fun, seasonal fashion pieces. There’s something for everyone and every style. Whether you're after a signature everyday piece or the perfect gift, our jewelry fits seamlessly into any collection. Visit one of our 130+ gorjana stores and let our talented team of stylists guide you through a personalized experience as they help you create your own layered look.
gorjana (gorjana.com) has 243 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
243 approved reviews, newest moderated first
We like the design, quality and customer service!
By Mohamed
The staff at the Montecito are always so amazing! From the moment you enter you’re welcomed in and the staff is always so friendly! I’ve been to other Gorjana locations and none compare to the Montecito location.
By Natalia
I was visiting Denver Colorado and I stopped by Park Meadows Mall on SaturdayJuly 11th 2026 around 2PM. Myself and my neice stopped in Gorjana shop to look at the initial pendants and bracelets. The young white girl treated us like "How did you all get into this store , let alone the mall" She was very rude,unprofessional, not pleasant at all. No class or tact a straight racist when it came to approaching us. It was definitely because we where black because her interaction with the other customers was totally different very friendly,helpful and approachable. I'm a NP and can purchase anything I place my hand on but after we where treated the way she treated us, we left the store. I was so upset and mad. I wanted to go back and give her a piece of my mind but it wasn't going to end well. I advised anybody and everybody to by pass walk passed this store.
By Patracenni W.
Response from gorjana· Jul 13, 2026
Thank you for taking the time to share this with us, and we are truly sorry for the way you and your niece were treated. What you experienced is not a reflection of who we want to be as a brand. We'd really love to connect with you directly about this. Please reach out to us at [email protected] when you're able. We'd love to see if we can help.
The best Jewelry! I wear it constantly and it never fades or turns
By Dani
My most recent order# GOR196935025 arrived But Not I wanted. The earrings are Too, Too small wouldn’t fit my earlobe. During purchase I received a “discount” but it appears for my pending purchase the change of a “discount” doesn’t seem possible.
By Charles C.
Response from gorjana· Jul 11, 2026
We're sorry to hear about your experience. Please reach out to us at [email protected]. We'd appreciate the opportunity to learn more about what happened and see if there's anything we can do to help.
The website is so easy to navigate and the jewelry is quality, unique and beautiful.
By Marisyn
The sales people are so nice. Great selection of jewelry!
By Molly
I knew it was small, but this was extremely small. It was somewhat overpriced.
By Charlene
Response from gorjana· Aug 13, 2026
We’re sorry the piece wasn’t what you expected. We appreciate you sharing your feedback with us. 💛