Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
795 reviews
GoldStar Trust CompanySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 1989, GoldStar Trust Company has 30+ years of experience in providing specialized services as a Self-Directed IRA Custodian, Trustee and Escrow/Paying Agent. For more than three decades, we have offered unique retirement solutions that allow investors across the nation to diversify their IRA portfolios with alternative investments to traditional stocks, bonds and mutual funds. GoldStar is known for comprehensive expertise, industry innovation and friendly, conscientious service.
GoldStar Trust Company (goldstartrust.com) has 795 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
795 approved reviews, newest moderated first
The best customer service ever. They make you feel like you are part of their family. This process was very easy and quicker than I thought it would be. I know I am in great hands and I can sleep better knowing I am protected.
By RENEE K.
Response from GoldStar Trust Company· May 9, 2024
Thank you for your review!
Answered all my questions. Very patient and courteous. Process was made very easy
By Joseph S.
Response from GoldStar Trust Company· May 9, 2024
Thank you for your review!
They provided answers to all my questions. Returned calls, addressed problems quickly and got my account going in a timely manner.
By chayden
Response from GoldStar Trust Company· May 9, 2024
Thank you for your review!
Always very helpful. And take time working you through the issues.
By Jeff S.
Response from GoldStar Trust Company· May 9, 2024
Thank you for your review!
I can’t log in. I know I have a new account and I’ve tried “forgot my login ID” and I tried “forgot my password” and the emails I get say I don’t exist. That’s very scary since my money was transferred to you.
By Glenn Y.
Response from GoldStar Trust Company· May 9, 2024
We tried contacting you. Please call us at 800.486.6888. Thank you.
You seem to have thought of everything to make this process seamless.
By Diane S.
Response from GoldStar Trust Company· May 9, 2024
Thank you for your review!
This was my first experience doing such a transaction and I found everyone very professional and helpful getting through this process. I do look forward to working with GoldStar in the future.
By G. M.
Response from GoldStar Trust Company· May 9, 2024
Thank you for your review!
ease of transferring to them
By sandra
Response from GoldStar Trust Company· May 9, 2024
Thank you for your review!
