Golden NYC JewelryReviews of goldennycjewelry.com

I ordered a bracelet that was advertised online. They price quoted was $10 (special sale). They price charged to my credit card was $99.99, which showed up immediately. I tried contacting the company within minutes of placing the order asking them to cancel. I have tried numerous times to reach them, both by phone and email. No answer and no response. My next action will be to contact my bank and initiate fraud report. 10/20/2020 Company did respond and sent refund for difference

I purchased a personalized necklace for a friend's b-day, and it was definitely not the gift I had ordered. I have already sent them a photo of the necklace and I'm still waiting for their response.

I ordered two items from Joyus.com and apparently they get their jewelries from Golden NYC Jewelry because the one item I received came from them. I've sent emails to try to get my other item since they said it was delivered but I didn't receive it. It's almost 2 months now and I'm still trying to get my missing item. The necklace I received is of poor quality and not as expected. I'm tired of waiting so file a dispute with my credit card company and they're looking into it. Like all the reviews I read, it looks like this company is scamming people. I definitely would not order from them or Joyus.com again. Never have I experienced this business practice from all the other companies I've ordered from over the years. Wish I read all these reviews before. Like the other reviews, it should be zero star.

i wish ..if i could give it 0 or -1 rating. Your order will become a messy order,received fulty jewellery and refund process is too complicated. tired of emailing them over and over. Think twice or thrice before buying.

You are lucky if you get the items that you ordered!

This Company is Fake .This is Cyber Crime.I have the email conversation with this company which proves their scam.When you place the order they will not send you the items.I have ordered three ..they just sent one which is also plastic not gold plated.Remaining two will be in preparing forever.Their website says that its free shipping and returns with in USA.When you want to return the crap item that you received they will not generate free labels for returns.The website link forever through the error for label generation.The contact number which is mentioned in the wesite is google voice and no one will be available to address your issues.Email is the only communication.They request to you not to write bad review as their family is relaying on this fraud.This is complete mess.They agree that they messed up your order but they do not refund your money.This is a well planned scam to steal customers money. I had to block my credit card.Fake FAKE FAKE .I am sure all the five star reviews are fake .NEGITIVE Rating fraud.

If I could give zero stars I would for quality and customer service . I have been calling and emailing for 4 days with no response and no one ever picks up their google phone . I am especially disappointed the tennis bracelet looks nothing like the picture. I want a refund and will look into next step

Never purchase from this seller they are cheating by saying gold and Swarovski jewelry. I was so surprised to see the items I have received those are all imitation jewelry and cheap material.This seller is misleading the customers by saying gold and Swarovski. If you return the items /order make sure how much percentage deductions from the total order. The returns are not free pls read carefully before buying.