GoingBusReviews of goingbus.com

3056 Thrash Trail, Bonham, Texas

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The Fair Hearing score

4.5/ 5

Excellent

625 reviews

GoingBus4.5Excellent

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About GoingBus

Welcome to GoingBus, your trusted partner in the world of subscription sharing. At GoingBus, we are committed to helping you save money while enjoying premium subscriptions. Our mission is to make high-quality subscriptions accessible to people all around the world.For the past three years, we have built a strong community of streaming enthusiasts, and we are grateful for the loyalty and support of our users. As our business continues to grow, we are excited to face new challenges and expand into new horizons. Our goal is to deliver more value and a wider range of services to our users in the field of streaming media.

GoingBus (goingbus.com) has 625 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.

Also known as: goingbus.com
Website: goingbus.com
Category: Music & Movies
Location: Bonham, Texas
Listed on The Fair Hearing: 2026

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Jul 24, 2025

More Trouble Than Tea Without Biscuits

Firstly, the YouTube family premium subscription was about as useful as a chocolate teapot. I forked out for three months of YouTube Premium, only to discover that for nearly half the time, the service refused to work—apparently because their "family plan" is about as legitimate as my uncle’s timeshare in Marbella. Frankly, you'd be better off buying Premium the old-fashioned way, unless you enjoy a bit of rule-bending roulette. Secondly, the customer service was a masterclass in how not to help. Replies usually came in Korean—which is lovely if you’re fluent, and less so if you’re not—and at the speed of a snail on holiday. As for refunds? Not a chance. My subscription barely worked for 1.5 months, but they clung to my money like a toddler with a biscuit.

By Joni

Response from GoingBus· Aug 4, 2025

Hello, We are deeply sorry for the inconvenience you experienced with your YouTube Family Premium subscription. We understand the frustration caused by being unable to use the service normally and not receiving timely support. Please accept our sincerest apologies for the inconvenience and disappointment this has caused. We are committed to providing our users with reliable and timely support. Your feedback is very important to us, as it helps us improve our service processes. We will also work to improve our response speed and, if you prefer, communicate with you in the language you are most comfortable with. To help us resolve your issue as quickly as possible, please provide your order number or the email address you used when placing your order. We will review and prioritize your case to ensure we find a fair and reasonable solution for you. Thank you for bringing this matter to our attention. We will continue to improve our services and processes to prevent similar issues from happening again. We hope to regain your trust in the future. Sincerely, GoingBus Team