Payment issue
Bought a few services example Netflix , YouTube premium and Chatgpt all the services so far so good but now I want to renew when want to payment but unable to do so . I have reached out to their Live chat to seek their customer service consultant for advice of alternative payment but up till now I still haven't received any reply for alternative payment mode from them . Hopefully Goingbus relevant Team able advice and assistance on the payment issue . Thank you .
By Jason T.
Response from GoingBus· Aug 4, 2025
Hello, We sincerely apologize for the issues you encountered during your renewal process and understand the inconvenience and frustration this may have caused. Our team is committed to providing timely and effective support to every user, and we would very much like the opportunity to learn more about your situation so that we can resolve it as quickly as possible. To help us follow up, please provide your order number or the email address you used on our website. Our team will contact you as soon as possible and offer you a feasible solution. Thank you for bringing this matter to our attention. We are always ready to assist you. Sincerely, GoingBus Team