Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,100 reviews
GobyMedsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Trusted Telehealth & Wellness - Bringing easy access to GLP-1 Semaglutide & Tirzepatide medications prescribed online and delivered to your door, hassle free.
GobyMeds (gobymeds.com) has 1,100 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
1,100 approved reviews, newest moderated first
Doctor gave me reminders of what I should be doing in addition to the med. Delivered timely and cold packed
By Sandy
Response from GobyMeds· Dec 18, 2025
Great to hear you had a positive experience with us. Please let us know if we can do anything to make your health journey the best it can be!
My order process was simple and delivery only took a few days. They allowed me to switch back to semaglutide because I wasn’t sure I could afford to continue with terzepitide.
By Karla D.
Response from GobyMeds· Dec 18, 2025
I really want to take the time to thank you for leaving us such a kind review Karla!
Seems like the dosage decreases with each order. Definitely doesn’t work as effectively. Hope they’re diluting the vials w safe ingredients.
By KShea
Response from GobyMeds· Dec 18, 2025
Hey Lisa, sorry you are having a less-than-ideal experience with your medication. Please reach out to our customer support so we can get this taken care of. We would like to also note that we only use well regulated and trusted 503(a) and 503(b) pharmacies in the US for our medications. our medications are not 'diluted' in anyway and each pharmacy is required to go through rigorous testing. Please let us know how we can make your experience better by reaching out to the customer support team.
I’ve used a few different telemedicine sites for my GLP1 subscription and this is the only one that’s been consistently good. I’ve NEVER had any issues with Goby. And their customer support always responds so fast which I really appreciate. I mean shockingly fast considering it’s not a live chat.
By Dev
Response from GobyMeds· Dec 18, 2025
Hi Dev, really appreciate you taking the time to leave us a review! We are always here to help in any way we can to make your experience as best as possible :) good luck on your health journey!
Reliable and fast shipping. Very pleased
By Lydia M.
Response from GobyMeds· Dec 18, 2025
Thanks for taking the time to leave us a review Lydia! We wish you the best luck on your health journey with us :)
I signed up for GobyMeds for $599 for a 12 week supply and then was charged $899 for my second order with no previous notice of the price change. When I reached out to customer service they said I paid the wrong price initially and did not qualify for any further discounts even though there is a promotion going until Dec. 31. My renewal is in January. Very poor customer service.
By Jennifer S.
Response from GobyMeds· Dec 18, 2025
Hey Jennifer! We're sorry you had anything but an excellent experience with us. Please reach out to our customer support team and we will get this taken care of for you! We do not have any automatic payments or subscriptions but please reach back out to us!
My prescription was wrong, I received less than what I was supposed to. Sent a message and heard nothing, I got ripped off
By Chris
Response from GobyMeds· Dec 18, 2025
Hi Chris, we tried to reach out to you through the patient portal. Please reach out to us via our customer support chat so we can get this taken care of for you! Our goal is to make sure you have the best experience possible and we absolutely want to resolve this. Have a great day!
Fast, easy, good prices. Attentive customer service. Chats with billing or medical team are answered quickly and fully. Shipping is fast and items packaged with care. Instructions are clear. Recommended to my mom and sisters.
By Loving L.
Response from GobyMeds· Dec 18, 2025
So wonderful to hear! Good luck on your health journey :)
