Total crap
Total crap. Worst experience in my life. Never use this piece of crap
By Elbin Z.
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
735 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ProctorU provides secure live and automated online proctoring services for academic institutions and professional organizations. We protect exam integrity for more than 1,000 partners worldwide.
Go Proctoru (go.proctoru.com) has 735 customer reviews on The Fair Hearing, with an average rating of 1.1 out of 5.
735 approved reviews, newest moderated first
Total crap. Worst experience in my life. Never use this piece of crap
By Elbin Z.
Garbage fire of a service and the people they employ are even worse.
By Natalie
From all the horror stories, I never truly believe it until it happened to me. I had my exam started 2 hrs later than the original time. The Protor seems to have no experience in solving my technical issue and almost wanted me to reschedule. I almost had a mini heart attack. In the end, I had to ask the Protor to solve the problem myself which I did. After the technical error is solved, they transfer me to another Protor which took a very long time to reply me. I had to sit at my desk looking stupid the entire time. I had to ask them if everything's okay before they reply and told me that they had a technical error. Exam is already very stressful, this just made it worst. Hope that no students had to go through this.
By Domesday5250
Terrible. Most unnecessarily stressful exam experience ever.
By Jay
Worst experience with proctorU. No understanding why universities are using this method of invigilation when there are so many better alternatives out there.
By Jennie
Proctor didnt adhere to the plans my university set for the exam (extra time for disabilty, notes allowed etc.). Proctor was creepy-unsettled during exam, poor preformance. Proctor had distracting stuff happening in their background (and as per rules you cant mute them to conconcentrate). I.e. music, fighting kids, notifications. Ability to access my private files on computer is not ok. Terms and conditions are shocking and i do not agree with them! Too bad i had to... or choose not sit my exams :/
By Hannah
1 star isnt low enough.
By Annoyed
Absolute garbage
By John D.