Go ProctoruReviews of go.proctoru.com

My proctor logged out in the middle of the test. Now I need to test all over again

There are connectivity issues every exam depite having a stable internet connection. ProctorU uses Guardian browser which is known to have issues and be slow as per other online reviews and experience. Proctors don't even know you're done the exam until you announce it or have to start a support chat to notify them as the proctor isnt paying attention. If the proctor changes during your test there are even more connectivity issues. Using proctorU causes more anxiety than the exam itself. The process makes the exam take 20 to 30 min longer than it needs to be.

If I could give a zero... Worst experience. Forty five minutes of going through my computer, changing things so fast I couldn't keep up, which I allowed because I didn't want a zero on my exam. Now I'll spend the next week trying to fix it. I was already stressed from having to deal with an exam on the computer. Could not understand the person. Felt violated how many times she needed to see my ID, pictures/video of my room and computer infiltration. Like dealing with a call centre, people in the background. Wouldn't answer the in the chat box when I asked for my proctor number to continue. Did not give me a proctor number so sat for another 30 minutes waving at the camera, talking in mic and writing notes to hold up to the camera. Proves they dont actually watch you. Ankitha B. was a terrible proctor. Finally shut the program down without completing the exam. Totally exasperated! Thought the worst thing would be to get an AI proctor. I was wrong. Bring back getting a real proctor in your community!

As if taking an exam wasn't stressful enough. I made sure to do everything right. I downloaded the extension. I tested the hardware and software through the exam portal. Everything came back with green check marks. I pressed Begin Session to begin my exam and nothing happened. The online chat support was completely useless. Thank god for the IT team at my company. They could see Guardian running but decided to restart it while I was in the exam portal which finally made it work. Just an awful stressful experience. It took 30 minutes to fix. Thankfully I still passed.

So Bad. The tech set up, with a remote tech connected and changed security in my MAC took 45 minutes and then we couldn’t find the test. I gave up after an hour. There’s no need for this level of user complexity. ProctorU needs to consider a seamless user experience vs the nightmare of tech set up. Does not run on an iPAD either (had to borrow my sons MAC). Only positive - online tech was good. The process is just HORRIBLE.

The absolute worst BS on the planet for proctored exams Laptop got flagged for kiosk software required for national law enforcement exam i took 5 weeks ago. I took it off and did a factory reset last night. Started exam again today. Flagged again for getscreen remote software. Took the laptop to a computer store for them to have an extra pair of eyes for a scan. And wouldn't you know it. NO 3RD PARTY software detected. What frickin drugs are you people on? I cannot convey how much I loathe this company. Id like them to go bankrupt

This company is a scam. Second time I try to take an exam and they take my money and cancel the exam without any further explanation. The support is a joke and no help. They laughed at my face during the call and just said nothing can be done. 3 hours on the phone and the best they can maybe do is let me take the exam 7 days from when I originally booked it, meaning time is lost and this they cant reimburse. The biggest scam in education, I have no idea how serious companies keep business with this joke.

STAY AWAY!!!! PROCTOR U IS THE DEVIL!!!! im literally so mad i cant even type strait. this is the most trash "survaylance" garbage i have ever seen in my entire life. if your school uses this just drop out now and save yourself the brain cells because proctor u is going to take them all anyway!!!! THE "TECH SUPPORT" IS A JOKE THEY ARE LITERALLY CLUELESS: i spent 2 hours in a chat with a "teknishen" who kept telling me to clear my "cashe." I TOLD HIM I DONT HAVE ANY CASH BECAUSE I SPENT IT ALL ON THIS STUPID CLASS!!! he just kept sending the same copy-paste messages like a broken robot. do they even have brains or did they just hire people who found a computer in a dumpster?? THEY BROKE MY PRIVACY: some guy named "support_5" literally took over my mouse and started clicking thru my personal folders while i was watching him!! he was looking for "background apps" but he was probably just trying to steal my roblox password!!! His name was Rashin and barely even spoke english, like hello this is America, I speak english noy spanish. ZERO HELP: every time i told him the screen was frozen he would say "patience please." PATIENCE?? MY EXAM ENDS IN 10 MINUTES YOU ABSOLUTE MUPPET!!! i swear these people dont even know how to turn on a monitor without a manual. THE SOFTWARE IS STRAIGHT POOPOO: THE FACE SCAN: it kept telling me it "couldnt find my face." I AM SITTING RIGHT HERE!! i have a nose and two eyes and a mouth but apparently proctor u thinks im a ghost!! i had to hold a flashlight to my chin like im telling a campfire story just to get it to work. THE ROOM SCAN: i had to lift my 50 pound desktop monitor to show them under my desk. I DROPPED IT AND ALMOST CRUSHED MY FOOT AND THE PROCTOR JUST SAID "THANK YOU." they dont care about human safety at all!!! THE CONNECTION: it drops every 5 minutes and then you have to wait in line for another hour to talk to a "expert" who is probably just a toddler with a headset on. "Proctor U isn't even a real word and the U stands for USELESS PIECE OF TRASH!!" FINAL WORD: i failed my test because the app crashed while i was on question 3 and the teknishen told me it was "my fault" because my cat walked past the door. I HOPE THIS COMPANY GOES TO THE MOON AND THEN THE MOON EXPLODES!!! DO NOT BUY!!! DO NOT USE!!! GO AWAY FOREVER!!!!! IM SUING EVERYONE!!!!!! 😡😡😡🧨🧨🧨📉📉📉🤮🤮🤮