I had a difficult time purchasing
I had a difficult time purchasing. I had to put in my info 3 times. The frames are gorgeous and I can’t wait to receive them.
By Rose Y.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,765 reviews
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Go-Optic (go-optic.com) has 2,765 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 107 reviews with 3 stars · Clear filters
I had a difficult time purchasing. I had to put in my info 3 times. The frames are gorgeous and I can’t wait to receive them.
By Rose Y.
Website was a little clunky and required me to create an account separately when the page froze during my first attempt at purchasing. Could not use “coupon” (20DSP031822) anywhere for 20%. Shipped by was more than I thought it would be after reading “free shipping” claim. So I ends up i paid the same price and I didn’t really save anything by ordering from your site. ($6.00) Thanks for the glasses.
By Kurt H.
The site was very easy to use
By Bree
Glitching website
By Lu
Website difficult to use, unclear instructions. Frame description should include lens height.
By Martha O.
I was offered a 20% off code but had nowhere on check out to input
By Gregg M.
Don't know yet. I tried using the chat to ask a question and the estimated 1 min wait time when past 15 mins. I called during business hours but had to leave a voicemail. I wanted to know if a particular frame was still in stock since the color was discontinued before I placed the order. I went ahead and placed the order and keeping my fingers crossed.
By connie
It's a great site and easy to navigate, but I'm getting tired of having to accept cookies which clutter up my PC. Chances are I won't be back for that reason.
By Sandra M.