GLS CanadaReviews of gls-canada.com

Compagnie de marde j’attendais une grosse commande qui vaux chère et ils ont livrés à la mauvaise adresse. Le service à la clientèle est de la marde aussi, ils ne vous écoutent même pas et ils ne font aucune recherche pour retrouver votre colis. Je n’ai toujours pas mon colis! Ne vous faites jamais livrer par GLS une compagnie aux services de marde!

They can't even update delivery status,tried calling customer service and no answer what the hell kind of business is this

GLS is the worst delivery company I have ever dealt with. I strongly advise against using their services under any circumstances. If it were a matter of life and death, they still wouldn’t deliver your package on time. They were dishonest about the scheduled pickup on May 23rd. Not only did they fail to show up on the promised day on May 23rd, but they also went to the wrong address. They falsely claimed that the pickup was “not ready” — how could it be ready if they went to the wrong location? I highly urge everyone not to schedule any pickups with GLS. In my experience, they have proven to be extremely unreliable and misleading. I am shocked that such poor service is allowed to continue without consequence. I have been dealing with this issue all week over a single parcel. Despite paying extra for one-day service, they failed to pick it up for five days. This caused me significant stress, wasted my time, and upset my customers. If I could give 0 stars, I would. Avoid GLS at all costs. I WILL NEVER USE GLS AGAIN. Thanks

There isn't a single good thing i can say about this company this is the first time I have dealt with them and any further orders i make and i find out it’s gls i would rather just go and drive to the destination my self to receive the package instead of having to deal with them. I was supposed to receive my order may 2nd im writing this review may 20 it was attempted to be delivered on the 16th but i wasn’t home to receive it they do very little updates on where the package is apparently because it was in vancouver the day before it arrived to my home in quebec wirh no indication it was on route to quebec. Ive had to call gls usa once and canada 3 times and neither could not give me the answer i was looking for meanwhile canada gls cant even seem to locate the package. They left a slip on my door with no tracking number on it or location to where it is and the tracking number i have only the usa gls can track which doesn’t make sense since i live in canada and the package is already in the province that im in. Im wondering if this shipping company is ran by 4th graders because it’s absolute gongshow with no communication. Im at the point where i would just go and pick it up my self and give the delivery driver the day off. Like i mentioned if find out the shipping company is gls just gonna cancel the order or see if another company can ship it. Avoid this company.

This company is the WORST. Ordered furniture from a warehouse that’s literally 20 minutes from my house. They somehow managed to route it by mistake to Calgary??? No tracking updates. Only vague updates after being persistent to speak with a human. Still no package. Avoid at all costs.

It's a bullshit. When I check my order if it's delivered. It said , sign and delivered but I wasn't even at home. I check proof of delivery, somebody else signed, who ??? I don't know. Fortunately I got my package when I reached home.

Terrible service! If I could give zero stars, I would! I ordered something from The Oreal Outlet online store, and the parcel was supposed to be delivered by GLS. It’s been 10 days, and I still haven’t received my package—even though it’s being delivered within Greater Montreal! Every time I call GLS customer service, they tell me “It will be delivered tomorrow,” but it never arrives. This is completely unacceptable. I will never use GLS again, and I will never shop from The Oreal Outlet again either. Worst delivery experience ever!

horrible, horrible horrible; the worst delivery service ever--delivery terrible, customer service terrible, how are they in business