Amazing customer service
Amazing customer service. Quick responses and very professional. While pricey I do love how customizable their keyboards are. They feel sturdy and sound great!
By Jovanni
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
242 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Custom Gaming Gear — Envisioned by a community of passionate gamers. Designed to elevate your gameplay. At Glorious we're on a mission to empower gamers by creating the gear needed to take control over every aspect of your gaming experience. Makers of the fan favorite Model O mouse. Pioneers in hot swappable mechanical keyboards. And stewards of quality performance gear that works and plays as hard as you do.
Gloriousgaming (gloriousgaming.com) has 242 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
242 approved reviews, newest moderated first
Amazing customer service. Quick responses and very professional. While pricey I do love how customizable their keyboards are. They feel sturdy and sound great!
By Jovanni
Outstanding customer service! High five on communication
By VENTURA/JEANPAUL D.
Bought GLORIOUS Gaming Elements AIR mouse pad. Process was smooth and product met expectations, still using it, pity it is no longer in production - improved my gaming experience by a lot. Hope product comes back eventually in larger format to match current gaming trends.
By Ed
I liked how they told me that there was a quicker and hassle-free alternative instead of shipping the product to me. I did get the replacement after I contacted support. I hope this type of customer support keeps going.
By Clarence
Excelente experiencia servicio al cliente extraordinario solución del problema en minutos muy antentos
By Simon Antonio V.
needed help with my mouse, they perfectly understanded me and helped me. awesome customer service.
By Wyatt R.
I ordered a Boardsmith keyboard from them, and they didn't have the correct bottom case for my keyboard. A support representative contacted me and offered to upgrade my bottom case from a plastic case to the metal version. They didn't stop there though. They even offered to upgrade my PCB from the wired version to the wireless/wired version. This spectacular treatment is certainly not something that I expected. This is why I rated them 5 stars.
By Matt S.
Very happy with my product and when i had questions the support team was very helpful!
By Boaz