Great response time !
Great response time !
By kristi A.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
124 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Global Traveler is a company that help yours customers on the traveler documents application. We support all the steps and give to the applicant the best way for your type of situation. We are a Global Company and we have more than 14 years of experience in this area. Talk with us about your case, we are glad in helping you.
Global Traveler (globaltraveler.us.com) has 124 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
Showing 75 reviews with 5 stars · Clear filters
Great response time !
By kristi A.
Very responsive. Doggedly assuring correct information. Most helpful comments. Quick action.
By JustAnswer C.
very responsive and pro-active. Very quick turnaround times. It was as if I was communicating with a human being who actually cared. Hooray for whomever manages the system
By keith N.
In a world where you can't get a person on the phone, i am pleasantly surprised how excellent Global Entry has been thus far. They communicate in a timely fashion and are polite, flexible and knowledgeable. I thought this process would be difficult, but instead it's been supper easy!!! I love easy!!! thank you Global Entry!
By Mary Jane H.
Global Traveler Customer Service was very professional and prompt asking me for additional information for my application.
By Mary Ellen A.
The service provided immediate assistance and support and was extremely fast.
By David
Dear Global Service Team, I am very pleased with the way you have kept me informed throughout my application process. I truly appreciate your consideration and clear communication. I look forward to receiving my new Global Entry card. Thank you again for your excellent service.
By isidore
At my age I'm not computer genius. But this site was simple and easy to navigate and only took a few minutes.
By Steve T.