Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
150 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Giant Food of Maryland, LLC, also known as Giant, is an American supermarket chain with 169 stores and 159 full service pharmacies located in Delaware, Maryland, Pennsylvania, Virginia, and Washington, DC It is headquartered in an unincorporated area o...
Giant Food (giantfood.com) has 150 customer reviews on The Fair Hearing, with an average rating of 2.0 out of 5.
150 approved reviews, newest moderated first
giant 1955 east joppa rd.the store is always clean and well stocked. Brittany that runs front end is friendly and runs a smooth front end. Kayla at customer has great personality and smile and was very helpful and engaging. Kevin in meat is always friendly and steams the best shrimp.
By Patrick B.
Never order online for pickup. They will completely mess your order or your pickup time more often than not. Website doesn't work to review order or add item; no one answers phone
By Elaine S.
Be very careful, Giant has prices that seem good, but at the time of payment the prices are completely different, for example the watermelon is shown at $3.80 but at the time of payment the price is $9.00 and if you complain, they tell you that that item has a discount with a digital coupon or they look for an excuse to get you to pay a higher price!!! It is a DECEPTIVE market.
By Josue G.
I will pay more money for high quality items, but Giant charges very high prices for sub-standard foods. $2 for a plastic wrapped bunch of sub-standard celery or $4 for a slightly better looking bunch. I bought a lb of bacon. 12 oz of carefully hidden fat with 4 oz of meat so thinly sliced you could not separate the slices. Yes, I bought the sale bacon because I could not handle $10 and more for other brands. But the fact that the fat & poor quality was so artfully hidden chaps-my-hide. It was also so salty it is in the trash. I hate being scammed. I will never set foot in Giant again. Honesty, integrity, & quality are very important to me. I wish I could attach my pictures that prove my statements.
By D T.
I would give 0 stars if I could. I updated my giant direct order to have the money for the order taken from a certain account, I updated it 4 times as it kept reverting back to original payment. They did wind up taking my order payment from the wrong card and my bank account was overdrawn. When I called giant to find out what happened I was told I shouldnt update my order so much. Really!?! I can update as much as I want and was told theres nothing they can do to help me. I always have issues but this is the straw that broke the back. Weis markets for me from now on!
By Katie
Don't buy Giant Food Peach Mango Green Tea. The product is now manufactured by Regal Commodities that deleted an essential ingredient - Peace Juice Solids. The new mix looks like urine and tastes terrible! I've switched to the Crystal Light brand. Giant Food refused to fix their mistake!
By Christine N.
The produce is old, wilted and low quality. I also looked for some of my favorite products and they don’t have them in stock. It always disappointing to shop there
By Anthony Nerino J.
Worst Giant foods refrigerated pie crust ever! I should have paid attention to the reviews but decided to give the pie crust the benefit of doubt. I am evermore sorry that I did. Trying to unroll it was a lesson in futility. It stuck to itself and then broke apart in 4 sections as I enrolled it. I patched it up as best it could be. Made the pie and the crust tasted like cardboard. I ended up throwing the pie away. So annoyed at spending all the money on the pie then having it ruined by the crust. Do. Not. Buy. It.
By Carole E.
