Site was very easy to use.
Site was very easy to use.
By jk
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
188 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Upper Hand is the leading business management solution that helps sports and fitness businesses win. Powered by a suite of cloud-based tools, Upper Hand streamlines front desk and back office operations, allowing owners and admins to escape the administrative vortex and spend more time doing what they love - helping clients and athletes achieve their goals. Upper Hand provides tools to effectively manage things like online registration and scheduling, memberships, facility resources, payments, retail and inventory, payroll, and more. Learn more at https://upperhand.com.
Upper Hand (getupperhand.com) has 188 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
188 approved reviews, newest moderated first
Site was very easy to use.
By jk
Nice and easy, exactly what I want.
By JK
It is simple to use, easy quick process.
By DLGAUGER
Easy to navigate. I like who the kids profile shows up making it easy to add classes based on kiddo.
By lowingo
Extremely user-friendly! Was done with registration within minutes! Website is fantastic
By Dolfin5105
It wasn't until I finished paying for the initial payment that I realized I did not receive a payment receipt. Also, there is no way to see what was paid overtime towards the account on the website. Also, I do not like my payment information being stored and accessed automatically, I was NOT given a choice? Also, the survey box popped up over the payment confirmation, but didnt clear the screen. So to get out of the screen, I had to click out of the PROOF that I paid! The process has much to be desired. Please go back to the drawing board, the site is terrible!
By teamrobinson7075
Easy to use and works great
By unoshan
It was easy to set up and find the trip I was looking for.
By hsmith0518