I do not remember using Trustpilot
I do not remember using Trustpilot, but I am sure it was a decent experience. I apologize if I am not much help.
By JE
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
188 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Upper Hand is the leading business management solution that helps sports and fitness businesses win. Powered by a suite of cloud-based tools, Upper Hand streamlines front desk and back office operations, allowing owners and admins to escape the administrative vortex and spend more time doing what they love - helping clients and athletes achieve their goals. Upper Hand provides tools to effectively manage things like online registration and scheduling, memberships, facility resources, payments, retail and inventory, payroll, and more. Learn more at https://upperhand.com.
Upper Hand (getupperhand.com) has 188 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 3 reviews with 3 stars · Clear filters
I do not remember using Trustpilot, but I am sure it was a decent experience. I apologize if I am not much help.
By JE
The app is easy to use one you learn everything. The only thing that gets confusing is when you have an “ unlimited” membership. When you go to sign up for a class, you still have to purchase blocks, and go through the entire purchase process. That was very confusing at first. I’m not sure if it’s the way the app is designed, or if it’s the way Atlet set everything up. Either way, once you figure it out, it’s easier to use, but the learning process is a little confusing. All in all, I like how easy it is to search for classes and see what all you have signed up for. The flow is really nice.
By Kristi
Response from Upper Hand· Jun 4, 2019
Thanks for the candid feedback, Kristi! -TW
Great company
By jpc26