Easy to use
I liked the upper hand registration and ease of using it. The only thing was I previously signed up on another link and wasn't aware juggernaut had changed systems so I was a little confused and concerned.
By amieneely1
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
188 reviews
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Upper Hand is the leading business management solution that helps sports and fitness businesses win. Powered by a suite of cloud-based tools, Upper Hand streamlines front desk and back office operations, allowing owners and admins to escape the administrative vortex and spend more time doing what they love - helping clients and athletes achieve their goals. Upper Hand provides tools to effectively manage things like online registration and scheduling, memberships, facility resources, payments, retail and inventory, payroll, and more. Learn more at https://upperhand.com.
Upper Hand (getupperhand.com) has 188 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
188 approved reviews, newest moderated first
I liked the upper hand registration and ease of using it. The only thing was I previously signed up on another link and wasn't aware juggernaut had changed systems so I was a little confused and concerned.
By amieneely1
Easy, intuitive check out.
By Paula B.
It was great! Easy to follow and clear directions on inputting parent info vs participant info. Detailed summary/review after so there is no confusion as to what time and which location to report to.
By Tricia
It was easy to use however I had trouble getting it to use from my mobile device.
By Kim
This was our first time at the facility and we had a lot of questions. She was very patient and every time we needed her she was available. My granddaughter loved her lesson with Coach Pack. He teaches and motivates her and that is the kind of person I was looking for to help my granddaughter excel. She enjoyed the batting cage also.I am so glad I took out the membership. It was worth every penny.
By Victoria
I like being able to see what is offered all in one place! Makes it easy to schedule things!
By Jennifer
Very simple to use.
By Steve V. - V.
Makes scheduling super easy.
By tah2453