Easy to navigate the website
Easy to navigate the website. The only annoying part was the endless offers at the end. But other than that it seems great!
By T S.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
267 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SpyFocus is a compact, rechargeable security camera that helps you keep a closer eye on your home, inside and out. Easy to install and packed with smart features, it lets you check on your home, pets, and belongings from anywhere through your phone.The 1080P HD camera delivers clear, detailed video day or night, and automatic night vision switches on by itself using a smart light sensor. A 150° wide-angle lens covers more of each room with fewer blind spots, while motion detection sends real-time alerts to your phone the moment something moves. Use it to watch for package theft at your doorstep, keep an eye on pets home alone, or monitor your driveway, yard, or a vacation property. Recordings are stored on a MicroSD card, and the iOS and Android app lets you view live footage and recorded clips at any time.Setup takes under 3 minutes with no drilling, wiring, or electrical work: scan the QR code on the box to download the app, connect the camera to your phone and WiFi, then place it with the 360° magnetic mount or the included sticky tape. It works indoors or outdoors and can even be mounted upside down. The app notifies you when the battery needs recharging.
SpyFocus (getspyfocus.com) has 267 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
267 approved reviews, newest moderated first
Easy to navigate the website. The only annoying part was the endless offers at the end. But other than that it seems great!
By T S.
Great product,& ease of sale
By Gerald M.
Sadly my experience buying from Getspyfocus is the same as Feeney's review - these people are liars and cheats - just scammy fookers. However, I totally blame myself for not reading the spyfocus reviews before purchasing - 'schoolboy error'.
By Andrew T.
Response from SpyFocus· Jul 7, 2026
UPDATE Hi Andrew, Thank you for sending over your order details. We've been able to locate your order and have assigned an agent to review your case further. Our team is eager to work with you to resolve this ASAP. __________________________________ Hi Andrew, Thank you for bringing this to our attention. We take feedback like yours seriously and are always looking for ways to improve the customer experience. Returns and refunds, including partial refunds where applicable, are available under our return policy. As we could not locate an order based on the information provided in this review, we have requested further details from you. We would welcome the opportunity to investigate your case and assist further. Kind regards, Laura from SpyFocus
This company steals your money and will not return it. I have tried for over two months to get my money back. I had ordered two cameras but learned my WiFi was too powerful so cancelled my order within an hour. Victoria in Customer Service stalled me for four days, stating she could not find my order in the system. A week and a half later a parcel arrived. I did not open it, tried three times with Victoria and then Vincent, lastly, the support email address to get a proper return address...nada, zilch, nothing. I ended up going to a UPS store, returning the parcel to the shipping address, paying for insurance so the crooks cannot say I was careless, and paid to have someone sign upon receipt. I have heard nothing. Nor has my money been refunded. DO NOT BUY THEIR PRODUCTS - THEY ARE LIARS AND THIEVES!
By FEENEY
Response from SpyFocus· Jul 7, 2026
Hi Feeney, Thank you for bringing this to our attention. We understand your situation and appreciate the opportunity to review it. Returns and refunds are available in accordance with our return policy, and our team aims to provide accurate return instructions based on the details of each case. At this time, we have not been able to identify an order connected to this review, so we have reached out separately for more information. We look forward to reviewing your case and assisting you directly. Kind regards, Laura from SpyFocus
Had a problem with my order contacted them problem sorted no problem.
By Nigel
It was easy to place my order for the wireless cameras. I'm anxious to receive them and see how they work.
By Karen Ralph P.
Gut, sehr gerne
By Borut Z.
The explanation of the product. I've been having problems at my apartment complex and I want to protect my vehicles, packages and privacy. Drone's have been flying around in our neighborhood, really weird 😔
By tina B.